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September 2024 by Carlye Burhans
Returning customer (I know..) and I always leave feeling like I’m driving a brand new car off the lot. These guys go the extra mile ensuring all of your expectations are met. Highly recommend!!
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August 2024 by Shannon Sutton
Brandon and his staff are great! He went above and beyond what was expected of them.
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July 2024 by Isaac Norwood
My wife's vehicle looks brand new after the excellent service provided.
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June 2024 by Lamonte Rogers
The repairs on my car looked as if it was never damaged. Everyone was courteous and professional whenever I needed anything
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April 2024 by Melissa McCauley
Repairs looked good but the customer service and communication was sub-par. My husband was rear ended in November and we didn't get the approval for repairs until late December. When we called they were closed for the holidays which is understandable . I left a message expecting a call back but instead had to call again a week after they returned returned to work to line up an appointment. The earliest appointment we could get was 2 months out. We understandthat this maybe out of there control and the car was driveable. They never called to remind us of our upcoming appointment, not necessarily but would have been nicewe are adults. When i went to drop it off it was almost like an inconvenience to them. They took the keys and said ok. I had to ask how long they thought it would be in the shop. They said the work would take about a week and they would call when it was ready. When I got to the rental place no one ever reached out to State Farm about the work even though this was lined up through them. I had to get State Farm to reopen the claim. Well a week goes by no call, 2 weeks no call, 3 weeks no call. I called them to follow and wait on hold for 10 minutes only to find out it's been ready for 2 weeks. They claim they called and left a message. I have no missed calls and no messages from them. How long were they going to let my car sit there until they did a follow up call? Then when I go to pick up the car they hand me the keys and say it's out front. No one takes me outside to make sure the work is adequate. I'm now also unsure if I will have to pay for extra time on the rental.
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December 2023 by Michael B.
I went by Maaco (next door) on Friday morning and had an immediate quote done on damage created by hitting a deer that morning. However, I felt a little uncomfortable with the representation about going through insurance. This might be relevant later. However, I went to Quality first, but the sign on the door said they would be closed through the New Years weekend. I waited until Monday morning and tried calling to see if they were open. There was no voice mail and their phone system didn't work until someone answered past 8am. I simply asked if they were open which was my mistake because she said yes. I drove to town, 15 minutes to get a quote and the girl in the front office said I needed an appointment for an quote and that would be 14 days out. Because I needed something for insurance as soon as possible to get this unfortunate situation moving in a better direction, I told them I'd go with the company that understood that. I understand waiting 2 weeks to get the work started, I do not understand waiting for weeks get to a quote for the work. This seems odd.
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September 2023 by Sharee Pounds
They were quick with the repairs. My car looks amazing, Extra stars for cleaning up the the inside. They were worth the little wait for an appointment. I would recommend them to others.Thank you.
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September 2023 by Samantha Wright
QCS staff was amazing! They were very friendly and helpful with any info needed. All repairs we taken care of in a timely manner and looked great. They even went above & beyond on detailing the inside of my vehicle! It looked AMAZING and was unexpected. I appreciate the hard work they put in!Services: Painting
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September 2023 by Eric Woods
Great job every time. Very important when my kids were teenagers. Most recently thay have my Dad's truck looking like new afterca deer ran into the fender and windshield.Services: Painting
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July 2023 by Tiffany Moize
I had an amazing experience with Quality Collision. The customer service was outstanding! Brandon and his team’s 5 star service was exactly what I was looking for. They went above and beyond to help me! This kind of help is unheard of these days, happy to say there are still good people/businesses left! Highly recommended!Services: Painting
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November 2022 by Rebecca Holmes
Good work but way too long at shop. Glad to get my car back after a month. Will use again because it looks great.Service: Body & Trim
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August 2022 by Luther Conway
Quality collision did an awesome job on my truck! I would definitely recommend them.
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July 2022 by Gary Crandall
Have not had work done yet but was on time with estimate. Seemed to be knowledgeable . Will update when work is done.
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January 2022 by Nikki Williamson
The best service!! I had a hard time dealing with and communicating with the insurance company and the folks at QCS were so patient and understanding. I called so many times and Carrie always assured me it was ok and gave me updates when I requested. My car looks great! I'd recommend anyone bring their vehicle here!!
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January 2022 by Ray Feath
Quality work, skilled body repairs and using factory parts for new car fit and form.
