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December 2018 by Ron R.
Words can never properly convey the love and gratitude that I have for the staff and doctors! I have been a client since they opened many years ago and they have treated all of our pets with the highest concern and professionalism that I have ever experienced.
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August 2018 by Kelly J.
These physicians and technicians care so much about our pets. They listen and address all concerns in a compassionate manner, making both pets and their people at ease. I am relieved to have them for my pet's wellness and trust them completely!
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July 2018 by Libby L.
I'm a fan of the doctors, not the front desk. After being an office manager for 3+ years, I have so little tolerance for poorly run waiting rooms. Patients are more likely to wait patiently if you are upfront with them about wait times, and occasionally check in with them. It's not rocket science, people. It's courtesy. Also, don't tell people that you have walk-in hours form 2-4pm if you are actually going to fill that time with multiple appointments and shove your walk-ins to the bottom of the list. This is common sense. Proper flow and communication makes happier, return customers. Ignoring the patient you stuck at the bottom of the list does not. I just sat for almost two hours while an entire waiting room that arrived after me was ushered into appointments before me, and no one took the time to update me on wait times or why I was put at the bottom of the list until I was ready to walk out. Not cool.
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June 2018 by Yvonne V.
professional, kind and caring. My dog LOVED Morgan...always a good sign and planted one on Dr. Heizer! As for myself, I was impressed with the time they took, how gentle they were, how quick they got me in and how informative they were about things I need to be mindful about in the area in regards to my dogs well being. I admire the way they run their business. Well done!
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February 2018 by Martha P.
One of the best Veterinary services I have ever used. My Scottie had skin problems from birth and after 3 years with other vets it took 3 months for them to resolve the issue.