Food Lion is an average grocery store with decent prices. The experience varies by location. Some stores have friendly employees and an easy exchange process, while others report a decline in customer service, with some cashiers being inattentive or rude. The produce department is noted as amazing by some, but the quality of fruits, like pineapples, is often a disappointment. The meat department is considered better than Walmart's. Stock is usually good, but self-checkout can be annoying when the item limit is not enforced. The Food Lion To Go app has also had recent problems with orders.
The Food App is a disaster. I liked the Food Lion To Go app. My last 3 orders have all had problems. Anyone else having trouble with it?
August 2024
Bought wrong flavor of juice. Exchange was easy-peasy. Just explained the problem to the customer service clerk, got what I needed and that was it. This was at the Haw River store. They are much friendlier than any other store I've been to.
August 2024
Well kept plenty of other very convenient shopping attached to it Great crew.... Welcoming bunch
