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August 2024 by Lorriena Guillen
The cleanest CVS around. The associates are do helped and friendly.
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July 2024 by Joselyn Carcamo (MakeupByJoselyn)
I had some posters printed here. The first ones I picked up were cut up a little messy, I went back and asked if I could get them fixed. Jessica and another lady at the photography section were very understanding and reprinted them for me! They were positive throughout the whole interaction. Thank you!
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July 2024 by Donna A.
Pharmacy is ridiculously slow...they move like snails
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July 2024 by William Wardell
Forget this place. They could not care less about the customers. The pharmacy is a disaster area and they totally ignored me when I was seeking help. Stood at the Consultation window and 2 pharmacists walk right by me and made not effort to even look. No problem I will just go to Walgreens.
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July 2024 by Paul Jordan
Lousy drug store! Phone system not working properly to pharmacy and store personnel tell refuse to assist with getting a tech to come to their phone to get info from me and see if a needed prescription has been called in or is ready. I was told, “unfortunately I can’t do that, they are busy.”. Doing what exactly? Where is CVS customer service? There isn’t any! Thanks CVS… “I” WILL be exercising my option of finding another drug store and pharmacy, immediately! Now I know why your Google ratings are so bad! I’ll call Corporate and see if they care… probably not! Everyone, Walgreens and Tarheel Drugs are right across the street…
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July 2024 by Bart Bradis
Call ahead. Yep. Pick up your script this afternoon. I arrive. Nope, you can’t get it until tomorrow! What??
Nobody in the pharmacy seems to remember my call. Shocker.
Where is the accountability cvs? I have to make arrangements for my elderly mother each time I leave the house. Is cvs going to hold someone accountable?? Oh by the way, this isn’t the first time. Shame
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June 2024 by Dwight Speed
Thank goodness Anavion was working. She was amazing and friendly.
Everyone else pretty much ignored me when I showed up.
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June 2024 by ashley wilson
Irresponsible and trying to kill people. Ran my prescriptions through my insurance even though their “system “ is down to fill the prescriptions. while sick, I had to wait on another pharmacy to tell me after an hour and a half they couldn’t fill the prescription because CVS already ran my insurance. It’s criminal.
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May 2024 by Farrell Street
Lavanya the pharmacist was so helpful. I was having trouble with my insurance and she took the time to do everything possible to help me get an important medication. Great patient care and customer service! Thanks Lavonya!
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February 2024 by Cristin Ray
It has been one thing after another with this location! Called two months ago to fill my 7 yr old's prescription and was told that they would go ahead and fill it. When I got no word back, was told the medication had been on back order for months but no one thought to let me know when I called to fill it. Now here we are again, a prescription for my daughter was sent on Thursday and I got a text saying they needed to order it. When I hadn't heard anything by Wednesday I called and was told they were sorry and they would fill it right away. I go to pick it up the same day and was told insurance processing system was down and they could not fill it until the system was back up and running. Today I get another text saying the medication had to be ordered again. I called to follow up and was told he didnt know what was going on but they dont have her meds in stock.I'm so frustrated with this location
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February 2024 by Natalie Garrett
Went to drop of my UPS package here as i’ve been doing for the last two years. I brought my two packages in one by one, as they were awkward to hold. The rudest lady i’ve ever met at the counter told me they weren’t taking UPS packages anymore and that I needed to go elsewhere. She said they only take as many packages as they can fit on their counter. When I walked out with my first package and came for the second one SHE ACCUSED ME OF STEALING THE PACKAGES AND SAID SOMEONE ELSE DROPPED THEM OFF!!!! i’m SO confused, there is obviously room for these two packages if you assumed they were already there ??♀️
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February 2024 by Neon Noir
Need to hire better employees and focus on customer obsession. You work backwards from the customer, not the other way around.
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January 2024 by Sheila W
CVS on Main St in Graham, NC was a great experience. Very helpful personnel at the checkout. Was able to use the OTC for partial payment of items and didn't have to ring up 2 separate transactions. Learned something new! Only negative was the busy parking lot!
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January 2024 by B L
Never had a bad experience at this CVS. Everyone I've interacted with was friendly, and I've never had an issue with the self checkout.
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January 2024 by Tarsha Powell
Friendly & good customer service.
