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July 2024 by Wendy Tilghman
This Branch is the slowest I have ever experienced. It doesn’t matter if you go though the drive thru or inside they take for ever. Currently sitting in the drive thru the customer in front obviously does not have her stuff together and instead of them telling her to please pull up to get her stuff together or to come into the branch they’re letting her take up 10 minutes if not more.
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June 2024 by Cornelius Mack
This is the slowest banking organization of people to do banking during the week and the weekend. The process is just too slow
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April 2024 by Courtney Battle
ATM Kept my card last month, today I deposited cash in ATM and that got stuck. RUDE STAFF EVERY TIME I Been inside!
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January 2024 by Beth Owens
I love love love these ladies I come in every Thursday morning they are all hard working knowledgeable and very empathetic they greet everyone and try to make them as comfortable as possible. Makes banking worth it ?
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January 2024 by Rocio Perez
I was in line and the women at the window saw me in line and she said she was closed when I got online the sign said open. I had a bad experience at this bank today
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December 2023 by Linda Sharp
The manager here seems to not want anyone in the bank. She does all she can to encourage people to leave. Not friendly at all.
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November 2023 by GG Faison
I think the branch manager hates me, don't ask me why? It's like she work in the back ground of the employees and make changes as they assist me, just to annoy me. I'm praying for a change❤️
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November 2023 by Timothy Warren
Why are the ATM machines empty every weekend ?There're not that many to choose from. 2 banks on opposite side of town and one ATM at Walmart.
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September 2023 by Diana Perez
Moved from Smithfield Nc To Goldsboro Nc this past month went from amazing service, Amazing staff to mediocre service to say the least . Came in to this establishment to wire fund and notorized documents as soon as I informed teller I wanted to wire funds she interrupted me telling me to do it in a mobile app. Couldnt be more rude The funds need to be wired are for the purchased of a property an amount that high can not be wired on mobile app. She insisted on me trying before asking for help and notified me that I would need to make appointment to notorized my document or I could wait to see if someone missed their appointment so I could get help . Waited for almost an hour no one help ended up leaving with no help . Needless to say I will take my buissness somewhere else after being with the company for almost 7 years I it will be closed account ASAP. No wonder why this establishment has a poor rating with the mediocre help they give . Very impolite and unprofessional employees
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September 2023 by heavenly homes
always a long wait. employees are not helpful or friendly.*** WF has been responding to reviewers for years with an email address for concerns. obviously, it is a huge waste of time, as the branch has never been held accountable. evidenced by the continued barrage of 1 star reviews.
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September 2023 by Nick Christman
There’s a reason I don’t use my Wells Fargo account. And a big reason I don’t go to this branch. Huge waste of time
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August 2023 by ned petrak
I just received the WORST customer service since I’ve been doing business with this bank since 1968 when it was called WACHOVIA. Very impolite and unprofessional employees at the drive-through window. You started a new verification system with absolutely zero notification about it.
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July 2023 by Bj Anderson
I use the ATM late at night. You can get all your money. They don't seem to have a limit.
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July 2023 by Christina Purser
If you’re in a rush, don’t use this location. I’m in line for about an hour at least two days a week, and my other employees experience the same thing when they go for the store. Manager is absolutely useless. Behaves as though it’s beneath her to do anything but point fingers and give orders (we see a LOT standing in line forever). They can’t keep employees. Should have been removed a loooooooong time ago. Will discuss with corporate what other banking options we can explore.
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July 2023 by Jazz Valle
Rude banking manager very unprofessional and extremely long waits in short lines.
