Walmart Supercenter offers a wide selection of groceries, including organic produce, with convenient options for customers. Customers can order fresh groceries online and enjoy free same-day delivery or pickup for free, with no mark-ups and the same low in-store prices. Walmart+ members can shop as often as they want for free, and SNAP EBT cards are accepted. Express Pickup is available for a low fee, and customers are encouraged to download the Walmart Grocery app for added convenience. The app notifies when orders are ready, and staff will bring groceries to the car and load them, making shopping easier. The store also provides good customer service, especially at the customer service desk where staff are efficient, knowledgeable, and professional. However, some customers reported difficulty reaching departments by phone, with inconsistent information from different staff members regarding online orders and pickups. A few experienced less helpful service in electronics, where staff seemed unresponsive or indifferent, leading to frustration. Despite these issues, there are positive experiences with helpful employees in other sections like the garden center. Overall, Walmart Supercenter is appreciated for its affordable prices, quality grocery options, and convenient shopping services, though improvements in customer support and staff responsiveness could enhance the experience.
