Trade It is a business known for friendly and helpful staff who go above and beyond for customers. Customers appreciate the kindness and professionalism of employees like Stacy, James, Eric, Christina, Donta, Jaylen, John, and others. Many mention that the staff are accommodating, even opening the store last minute or after hours to assist. Customers have had positive experiences selling items, with employees explaining how everything works and making the process enjoyable. The store also offers layaway options and great customer service, with staff helping to resolve issues and ensure satisfaction. Visitors have praised the staff for their patience, helpfulness, and willingness to fix problems, making shopping and buying experiences smooth and pleasant. Overall, Trade It is seen as a trustworthy and customer-focused store, where staff are friendly, helpful, and committed to providing good service.