Ross Dress for Less offers a wide range of brand-name products for the family and home at 20% to 60% off department store prices. Customers can find great deals on shoes, clothes, and other items, with the occasional promotional offer. The staff is generally friendly, though checkout can be slow during busy times. Customers report being pleasantly surprised by the selection and reasonable prices, with some even describing it as similar to thrifting but with new items. Overall, Ross Dress for Less provides a budget-friendly shopping experience with a variety of brand-name goods.