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November 2023 by Charlie B
Had a few problems with my car when I first moved here, prices were reasonable and the repairs were solid. Customer service is top notch. They even drove out (on base,) to help me with a spare because I was missing the tools I needed.
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October 2023 by Spencer Miller
Blew a brake line riding to work and had it fixed before I was ready to go home. Professional, fast, and a fair price.
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September 2023 by Schuler Edge
I have been going to R&Ws for years. They have been honest reliable and experts when it comes to troubleshooting. Thier repairs are nothing short of excellent. If you are a military member I highly recommend these mechanics. Thanks Rick you and your team are awesome.Services: Tires
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August 2023 by Abby Paque
100% recommend this shop. They are always quick and affordable.
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July 2023 by Kaitlyn Shotwell
**Edit** My former review was from 2019 and the business was AJs. Since then it has been amazing and the three men that work there are so helpful.Better priced and quicker than any place in town, but unfortunately still about the bottom line. I quite literally put them on the map (Google maps that is) and I'm so sad that they do what normal mechanics in town do and push the upsale. If you don't know anything about cars, they're probably still your best bet, but they will still push what we believe is unnecessary maintenance on you which is super disappointing as someone who believed they were all about helping military. Be cautious, they're still a great group of guys, but at the end of the day, the bottom line is the bottom line.Edit** Now that they're R&W, they're much better!! I would highly recommend! Five stars!
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May 2023 by Kirby W
Went in and asked for an alignment, they got right on it and had it completed within the hour. Price was right and now the car drives straight. I’d use their services again
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April 2023 by Shannon Rosario
R&W Diagnostics and Auto Care was extremely helpful in a nightmare of a situation! I had my battery die, alternator went out, belt broke and fuses blew all at once. They were able to troubleshoot and fix the issues in record time and it didn’t cost me an arm and a leg!! They were hundreds of dollars less than other local shops. I highly recommend them to anyone!Services: Electrical
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January 2023 by alexandra hoang
Great place to get auto repair done. They are efficient and super friendly. They are great with communicating the diagnosis and walking me through my car issues. Ive visited them several times for my car: oil change, tire hub replacement, battery, and tire replacement. Very fair price. Would highly recommend going here!Services: Tires
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October 2022 by Noor Ferdousy
They are very caring, highly recommended.
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October 2022 by N B
I had an excellent experience with R&W. Ricky was very professional and helpful. The Deacon Jones dealership tried to rip me off and double charge me for overlapping labor. They gave me a proper quote and got my car fixed same day. Fantasy experience and very glad the Ricky and his partner kept this business open! I would go back to them again in a heartbeat.
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October 2022 by Mark Smith
Incredible service! This team has turned multiple vehicles for me on short notice and resolved substantial issues in very little time. Their prices are fair and they are proactive communicators who constantly update you on your vehicle’s status.Service: Brakes
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October 2021 by john stoyell
I had the tires rotated and oil changed and they were done quick.
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October 2021 by renee gilliam
I love going there.... They are always helpful!!
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October 2021 by LeDora Parker
My car locked up while I was attending to some business on base. I was uncertain if I would be able to drive 45 minutes back home. As I pulled up to the bay of AJ's diagnostic and auto repair, Wayne, Rick and two other mechanics greeted me at the door. They could all smell the trouble from rear brakes. Even though it was at the close of business on a Friday, they all immediately jumped in to find out exactly what was going on with my vehicle. In less than 15 minutes, they found a blown fuse was the culprit for the rear braking system lock up. Upon further inspection they noticed a more severe problem. The front under arm controls were both too loose and unstable to drive. Rick and the entire staff consoled me with the best advice and recommendations for the much needed repairs. Rick went a step further by helping me located a rental car agency. I am 100% satisfied with the service I received. I strongly recommend AJ's Diagnostic and Auto Repair for your auto needs. I know where my vehicle will be serviced from here on out.Thank you all so very much!
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October 2020 by Lakreshia Murray
Very professional and helpful guys! They did a great job on my breaks and it was quick which is good. I also came recently and my car was having engine troubles which they diagnosed very quickly. On the base they don’t have the space to break open an engine and they were very honest about that instead of trying to take advantage of me in that moment. They gave me good recommendations on what to do next which I appreciated! I would definitely recommend AJs to everyone!
