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“After an unpleasant experience at the Berkley Blvd location, where we were met with an off-putting attitude from an employee, we decided to try the Verizon retail location off Highway 70. I'm so glad we did!
At the Highway 70 store, we were warmly welcomed by Missy. She was polite, funny, and incredibly helpful throughout our visit. Thanks to her excellent customer service, we not only upgraded the phone but also purchased many accessories. Missy made the entire process enjoyable and hassle-free.
We will definitely return to the Highway 70 location for any future needs. Missy's exceptional service turned our day around.”
“January gave me great customer service. She took her time and explained steps that I needed to make the right decision about my phone purchase. Thanks January!!!!”
“I would really like to express my appreciation for the excellent customer service provided by Roderick. Normally I would do all my business online but due to some unexpected circumstances I couldn't wait for shipping. I live out of state and had to send my daughter to the store alone for a new line, phone and number port. From the start Rodrick took the stress out of the situation. They put me on speaker phone so I could explain what I wanted to do. He patiently listened to all my concerns and answered all my questions. He offered up a few recommendations for me to choose from and took it from there. I hung up expecting to get called back with some kind issue. No issues and about an hour later she walked out with everything resolved. I felt inclined to highlight such great service because this has not been my experience at other stores.”
“Thanks to Miyabi, I was able to get everything I needed done during my visit. She also assisted over the phone to explain to other employees at another location what I needed completed. Very professional great energy & also patient.”
“Cheaper than other places I looked at, called me when my phone parts came in, went in the next day (a saturday) and they had my phone repaired in just a couple hours! Great service”
10AM - 6PM
2142 Wayne Memorial Dr, Goldsboro
Mobile Phones
“Autumn and Roxanne are outstanding employees! I walked in to switch providers from Verizon where I was paying over $300 a month (including payment plans on phones, watches and I also had internet through them) and was able to get two lines on their unlimited plan and two brand new iPhones for around $150 a month including the protection plans. That’s a win in itself but being helped by Autumn and Roxanne made it a wonderful experience. They are both extremely knowledgeable and kind. Autumn was the one that helped me directly and we had a running conversation as these things usually take a while and I could just tell that she was a great person! If you are a US Cellular customer and ever need assistance, please go see one of these ladies at the US Cellular on Wayne Memorial! Or if you’re looking to switch providers, please consider US Cellular!”
“I love how involved this company is in the community. They sponsored a turkey giveaway and you drive. Suncom mobile really cares about the customers and community. Thank you for cheap service and always being helpful ladies”
“Had a great experience at Verizon today. Went in to upgrade one of our cell phones but got more. Luis was our sales rep and while he did assist us with the upgrade, he also very thoroughly explained the difference between the plans that Verizon offers and the one that I had (an older plan). Never once pressuring us to switch, but very clearly showing a comparison between the two. After all was said and done, we left with a new phone, a better plan where we save $ monthly, and better service/coverage that we’re already seeing. His professionalism, assistance, and patience was very much appreciated. Thanks!”
“Brayan Montoya was my sales person and he was a very sharp young man. They need more sales associates like him. Was thinking of changing carriers but he changed my mind.”
“Everything I've been there I dealt with Chris. He's awesome! He's polite, funny, Knowledgeable and professional. Hope to deal with him everytime”
10AM - 8PM
910 7th St, Goldsboro
Mobile Phones
“I've been with them for so many years and I'm continue they are good service I love it especially when you have good customer service Ashley thank you so much for being a very assist and helping me with my needs I really appreciate it”
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“Excellent service! Friendly and willing to help when the insurance company would not. Great with communicating what needed to be done and contacted me as soon as the part arrived. Wonderful!!!”