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“Thanks to Miyabi, I was able to get everything I needed done during my visit. She also assisted over the phone to explain to other employees at another location what I needed completed. Very professional great energy & also patient.”
“Autumn and Roxanne are outstanding employees! I walked in to switch providers from Verizon where I was paying over $300 a month (including payment plans on phones, watches and I also had internet through them) and was able to get two lines on their unlimited plan and two brand new iPhones for around $150 a month including the protection plans. That’s a win in itself but being helped by Autumn and Roxanne made it a wonderful experience. They are both extremely knowledgeable and kind. Autumn was the one that helped me directly and we had a running conversation as these things usually take a while and I could just tell that she was a great person! If you are a US Cellular customer and ever need assistance, please go see one of these ladies at the US Cellular on Wayne Memorial! Or if you’re looking to switch providers, please consider US Cellular!”
“Had a great experience at Verizon today. Went in to upgrade one of our cell phones but got more. Luis was our sales rep and while he did assist us with the upgrade, he also very thoroughly explained the difference between the plans that Verizon offers and the one that I had (an older plan). Never once pressuring us to switch, but very clearly showing a comparison between the two. After all was said and done, we left with a new phone, a better plan where we save $ monthly, and better service/coverage that we’re already seeing. His professionalism, assistance, and patience was very much appreciated. Thanks!”
“Had a great experience at this store today. A guy named Ian that works there helped me out a lot, by activating a prepaid phone I got from an online offer, he also put my screen protector on flawlessly. Very helpful person. I went to the US Cellular store in Roanoke rapids and they failed me compared to this one bc they couldn't even figure out how to activate my phone.”
“I went to the Spectrum facility in Goldsboro. I had the pleasure of having James work with me! He was so polite and patient and went above and beyond to help me! I left with exactly what I needed! From beginning to end it was a really good experience working with James! James, thank you so much for your help!”
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“Miyabi is always patient, kind, and nice when I need help. She followed up with me to make sure I was taken care of. I would definitely recommend her for all your needs!”