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March 2024 by Christopher Burney
The delivery and presentation of your machine was great.
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March 2024 by Lisa Wright
Kind, considerate, courteous and attentive to my needs as they arise.
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February 2024 by LaBarbara Davis
My experience with company has been great. Customer service is wonderful, which is hard to find these day. And you talk with a real person not an automated system
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February 2024 by Patrina Sanders
The young man that pickup the supplies was so respectful.
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December 2023 by M M
The service technician that came to our house was extremely pleasant and very nice to talk with. He was knowledgeable about the equipment and explained what was going on. I have always had great service with your company.
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November 2023 by Angela Bradley
Our gps was malfunctioning trying to find the location. The ladies in the local office didn't hesitate to stay on the line until we safely arrived at their location/Goldsboro. We stopped by on the way home after my mom was discharged from ECU Medical Greenville hospital. She was there for 5 weeks due to a stroke. Everybody was above and beyond professional and very cordial. One of the ladies even stepped outside to speak to my mom regarding my mom's testimony after being airlifted due to having a stroke. That was a very heartfelt empathetic moment for me.GREAT customer service. The gentlemen even made sure the equipment was safely placed inside my parents vehicle. And they all made sure we were satisfied with the equipment. Thank you all so much and many blessings to you and yours. I would give 100+ stars if I could.
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November 2023 by Jeanne Wilson
Technician was great. She explained everything to me where understood it. Thank you
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November 2023 by Helen S.
my husband uses a BiPAP machine, and when he started getting his supplies from family medical supply, they sent his supplies every three months. The previous medical supply store gave him problems with even getting a replacement mask. Previously, he was getting supplies once every year maybe. Recently, he was in the hospital and needed a replacement mask. I did not have the funds to buy him a mask on such short notice, but family medical supply gave him a mask that was turned in by another user. It was brand new We love family medical supply.
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November 2023 by Stephanie Pearsall
This was the same technician I have had before and he is wonderful. I love how he makes sure things are working and explains products. Great guy Jackson.
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October 2023 by Richard Freeman
I have no issues with Barry who delivered my oxygen bottles and oxygen concentrator. He was kind and helpful getting things set up. However, I had several phone calls offering me some type of free supplies for arthirtis. The caller had all my information, which means either someone from Duke University Hospital or AdaptHealth sold my personal information, no one other that them knew I was coming home from Surgery at Duke.
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October 2023 by Kimberly Jeffers
This company is amazing. Each employee has been courteous and respectful. The delivery was prompt and they call ahead of time to confirm.
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September 2023 by Steven Friedman
The instructor, Victoria Davis, was very thorough on explaining the use of the CPAC machine as well as the mask. She answered all my questions to the level that I totally understood
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August 2023 by Jennifer Malpass
From the moment I walked into the facility the staff was kind and courteous. Victoria is extremely knowledgeable and willing to help in anyway she can to make your machine help give you a better quality of life!
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August 2023 by Dale Holcombe
I have delt with Family Medical Supply twice about a knee walker. I could not have ask for a better place to do business with. Very nice facility and the people that work here was amazing, helpful, very nice …….. I have and will continue to tell people about Family Medical Supply
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August 2023 by Jo Anne Lloyd
Presenter was very well organized! Her presentation was clear! I had no problems understanding the new CPAP machine.
