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August 2024 by Sherrie Medeiros
Thank you, thank you, THANK YOU! I was over an hour away from home heading to a clients home in Goldsboro today when all of a sudden I heard a loud noise from my car and then what sounded like a flat tire. Not a flat tire but Doug Howells was right there at the next exit thankfully! I walked in (total Damsel in Distress not knowing what was wrong) and the technician (I wish I caught his name) came over and figured out quickly that it was the plastic cover to the undercarriage that had come loose and was flapping on the road. He had my car lifted and repaired on the spot and I was back on my way in about 15 minutes!
Thank you guys so much for jumping into action so I didn’t lose much time. It might not have been much for you, but it was such a relief for me!
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April 2024 by Kenneth Hobbs
Needed 02 sensors and front struts replaced. I supplied the parts. Everywhere I called wanted between $800 and $1000 dollars or more. Doug quoted me $430. I dropped off my truck and they called and said they couldn't do the struts because they didn't have a spring compressor (almost no one does and it was my fault for buying just the struts and not strut assemblies). Went to pick up the truck and they had replaced the 02 sensors and only charged me $65. I was pleasantly surprised and will continue to go here for repairs.
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January 2024 by Carter Hudson
Stop reading reviews and call Doug Howell!! I was told by two different mechanics that I would need a new engine in my work truck after a quick look and that it would cost 10-12k. Dropped it off at Doug Howell and they had it running the same day! Very affordable! Extremely friendly staff and mechanics!! I highly recommend them!
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December 2023 by Trina Stone
Great ppl
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November 2023 by Antwan Short
I'm not taking my cars anywhere else! Honest, fair, and family owned. What more could you ask for! They also work on Ol'Skools. Got my 89' Camaro along with two other vehicles right.
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July 2023 by Robert Harris
Very friendly and helpful. Did a great job on the car.
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February 2023 by Kai Demarco
great family business. they know how to fix cars and look out for their customers
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October 2021 by Brian Gurley
If you are looking for an honest place for repairs, this is the place. They treat you like family.
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July 2021 by James Carter
Best place to take your car or truck
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April 2021 by John D
Simply the best. My first trip to Howells was about 20 years ago when I was new to the area. They fixed my car without an upsell and the bill was a fraction of what I'd learned to expect at the national chains. Unfortunately word got out and they are always booked these days, but it's worth a little waiting. If you're new to town start at Howells.
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December 2020 by Debra Bates
Excellent service ,
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March 2020 by Scott Havenook
Family owned and operated. Their reputation keeps them busy.
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July 2019 by Wesley Hollowell
The fixed the car but it is a very filthy & tiny waiting room
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April 2019 by Millard Godwin
Good mechanic did great job. Even gave me BBQ for lunch. Great.
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February 2019 by Khalil S.
Find another place to get your vehicle fixed. Apparently they don't believe in providing estimates prior to completing a repair. Also, the receptionist Cheryl has a piss poor attitude. I don't believe in burning bridges but rest assured they have seen the last of me or anyone that know. Be warned and God Bless
