Best Western Plus Goldsboro offers a mixed but generally positive experience for guests. The hotel is conveniently located close to restaurants, shopping, Walmart, and other amenities, making it a good choice for those attending family reunions or visiting the area. Rooms are consistently described as clean and comfortable, with some guests noting that the beds are comfortable and the rooms are tidy upon arrival. The property provides a full breakfast with delicious coffee, though some reviews mention a desire for more variety in items like yogurt and muffins. Staff members are often praised for their outstanding service, friendliness, and professionalism. Guests highlight the warm welcomes from the front desk, housekeeping, and breakfast staff, creating a welcoming atmosphere. Many guests appreciate the hospitality and efforts of the staff, which enhance their overall stay. However, there are some concerns about cleanliness standards, with visible dirt in corners, a bathroom mirror not being thoroughly cleaned, and carpet spots that were wet. Additionally, some guests experienced issues with amenities, such as elevators not working and TV buffering problems. A mold smell in one room was also noted as a negative point. Despite these issues, the overall experience is positive, especially due to the friendly staff and good location, making it a reasonable choice for travelers in Goldsboro.
Jackie was very helpful and gave top tier customer service, very sweet lady
April 2026
Rooms are clean but bath tub Jett didn't work, I spend 3 nights there and ask for clean towels the second day and they told me I need to ask 24 hrs in advance..... they didn't tell me that before
March 2026
Great service, very helpful, good food on the breakfast. Room odor was the only issue, but they were very accommodating to change rooms.
