-
February 2024 by Deangelo Grady
I like there store selection and great customer service
-
February 2024 by Katt Owens
I've been a customer here for YEARS! I furnished my entire house thru Aaron's at this location when we bought our home. I've come back to them 3 times. Recently, I had 4 active accounts opened and I wanted to pay 2 of them off, to which I did and make a payment on my other accounts. To which I did. The manager tried to run it all at once and kept telling me her system glitches. She read me the numbers that she was going to run my card for and when I checked my bank it was $100 more than what she told me. Then she told me her system glitches again and that the 2 payments didn't go thru. I checked my email and I had a reciept of it showing the 2 accounts paid off and the 2 payments going thru. So she proceeds to argue with me for 20 monutes saying "you can come in and look at the receipt with me" I told her 3 times I was out of town for 1 and for 2 I had the email showing the reciept of all payments made and the bank showing she pulled said amount (which wasn't even the amount she originally told me it was more!) And this woman had the audacity to ask me if I needed a calculator even tho she had 20 different amounts she was telling me smh. So at this point I was super irritated and told her I feel like she's trying to steal money from me so I requested a different manager. She got extremely rude and upset, She told me the gm would contact me back and made sure to tell me that the gm was going to be busy for another 30 minutes which would have put it at the store closing time. 3 weeks later I haven't heard a word from them therefore showing she was completely wrong. Never had a problem with this store before this woman took over.In regards to owners response,I have sent an email, as well as called the number provided. The account is under my husband's name, but it was myself that had to deal with the unprofessionalism. And as I stated above, the gm was suppose to call me and I never heard a word so I'm not surprised she "has no recollection" of said events!
-
November 2023 by Onyx Lou
Aaron’s is a pretty good place to use when u don’t have the money to buy straight out… my couch set is wonderful and when my chairs were loose they sent someone right out to adjust them!!
-
February 2023 by Nakia Worrell
Mr.Duffy is awesome!!! Whatever problem you have he will help you!! And the staff there are amazing..Will came out just to check my delivery was done correctly..and provided a follow-up..I appreciate them all! Better go get what you want from them, they will work with you!!?
-
February 2023 by Belinda Mitchell
I absolutely love Harley and the staff. Harley goes above and beyond to help you find exactly what you are looking for. Her knowledge and her personality make her #1 in my opinion.
-
September 2022 by Mike Locklear
Very nice place good people was very friendly I'm really happy with the way they helped me
-
October 2021 by alleyah jones
I loved working for this company until I found out my General Manager and another CSR were talking about me behind my back & stating untrue statements ( defamation of character) . I asked my coworker why were they stating untrue statements about me she proceeded to acting as if she didn’t know what I was talking about & I showed her the messages between her and the General Manager. I was terminated from the job my GM said it was because of sales but my sales were doing really good I was only 3 months in on the job after transferring from Rent-A-Center. There was no meeting held or anything to resolve the issue. I would never work for these people again they are liars & treat their employees with no respect. The customers were very sweet & I met a lot of nice people while working here that was the best part about my job .
-
September 2021 by Allen Hope
Very customer friendly staff and very helpful
-
September 2021 by Yvonne Hobbs
Okay in time of emergency still use 90 day same as cash to save money.
-
June 2021 by Penny Steffenhagen
They are wonderful!!?
-
May 2021 by Donna Bell
Ribs and veggies great, as usual!!
-
April 2021 by Chelsey Brock
The owner of this store is amazing! I had an issue and he fixed my issues in a very timely manner, I am very pleased with how the owner has dealt with my situation. Thank you!
-
April 2021 by Tammy Butler
Worst Aaron's I've ever been to. Associate was not attentive. Failed to let us know that the sectional in the store was already sold. We asked if it could be ordered. No. Ok I understand. Next I asked if he could possibly check to see if any surrounding stores had it in stock.... He says no he can't because they aren't affiliated with any other stores (I thought it was Aaron's, not a personal rent to own furniture store with an Aaron's sticker on the door). Then the lady in the store finally said she "could" call the kinston store to see if they had it but even if they did that the employees at the kinston store would just send us back to her anyway. Are you kidding me? These locally owned furniture and cell phone "authorized dealers" around here really think they don't have to honor the policies of the companies THEY WORK FOR.
-
February 2021 by Ed Romero
We get a refrigerator from your goldsboro store in Berkeley Ave.
-
January 2021 by Deborah Lawson
Haven't been to Aaron's