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August 2024 by Jeffrey Bing
I scheduled an appointment online for a Tdap vaccine. It was confirmed for 2:30p and at around 2:00p I received a text message, reminding me of my appointment and telling me to check in, then proceed to the pharmacy section to get the shot. I'm very anxious when it comes to needles and side effects of vaccines and I have a lot of anxiety in advance of any appointment like this, but I make myself go for the vaccination because I think it's necessary. I arrive with shaking hands, because that's who I am. I check in at the pharmacy section and they tell me that they can't give me the shot because the pharmacist just came back from being on leave and needed to catch up on things or something. I said "But I have a confirmed scheduled appointment and received a text telling me to check in, etc." It didn't matter. They weren't going to give me the shot today and said I could come back tomorrow at 3:30 or another day. I asked why nobody contacted me to tell me not to come; they didn't have an answer other than everything is automated. That's ridiculous! So I ended up having to drive back home again, having had no luck getting the shot that already had my anxieties at a high level. Now I have to go through the whole process again. I'm absolutely livid.
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July 2024 by Joshua Larson
Imagine a world where crackheads ran a pharmacy…it would still be better than CVS glen raven. Rude employees. Lie and say they didn’t get your medication called in when they just neglect their voicemail. Talk to patients like idiots. I think I’d get my medications faster if they were called to a secluded tribe in Africa with no phones that only speak in clicks.
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June 2024 by David Dorsett
I tried for the second time to pick up a prescription today. The first time there were ten people in line and one person working the counter. The second time, several people in front of me and behind me. The clerk couldn’t get the cash register to work and then she moved to another one and couldn’t get it to work either. People started leaving as well as me.This prescription won’t be picked up.
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June 2024 by Dennis Hines
I was able to get my RX medications for a Better price than Harris Teeter Pharmacy. And they offer a drive thru window for faster pickup. The staff was polite.
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May 2024 by Norma Castro
Every time I go to this pharmacy, the staff always treats me very friendly, I like it because if I can't find a product and I ask for help, they always come out to help me find it.
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April 2024 by Brad Payne
Friendly people and clean environment
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April 2024 by Nathanael Ariel
Poor customer service! The pharmacy opens at 9:00...... However, we had to wait 13 minutes for the pharmacist to show up to work. All other workers were waiting on him as well. No apologies for the customer's wait.
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February 2024 by seon oh
The staff at the pharmacy were so arrogant and mean. especially The woman who worked at 1/10/2024 at 1:30pm is the worst. She has a really bad heart.
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February 2024 by David Barrett
I was mistreated by someone named Karen working at the pharmacy. She was unfriendly, unhelpful, and said that I needed to talk faster because “that is the way she liked it”, whatever that means. I will never come back to this cvs again!
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August 2023 by Teyon Oliver
The pharmacists are very slow an rude...
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July 2023 by copo clone
To the people complaining it takes to long at the drive-thru. How about get your lazy self out of your car and walk inside? Or is that too much to ask? Also, would you want to help you? I certainly wouldn't want to help someone with such an "entitled" attitude. Maybe fill out an application and start working there. You know, be a part of the solution, not the problem
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April 2023 by Jacob Campbell
Worst pharmacy I've ever had to use it's impossible to get anybody on the phone for anything never in my life have I seen a pharmacy like this.. if I could leave no starts I would..
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March 2023 by Lester Robinson
If you don't know when your items will be in stock don't say, "we're getting some today." Literally wasted time with the same person not knowing when their orders actually arrive.
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January 2023 by R McD
I had to place this review due to the effort made to accommodate my situation. We all know these pharmacies are over run with backlogs of work everyday, something to keep in mind when placing a review. The pharmacist at this location does everything she can to be helpful and prompt, despite the workload she endures everyday. Kudos to this CVS for remaining professional in the heat of things.
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December 2022 by Messiah Wright
Does anyone ever answer the phone? This location is HORRIBLE!
