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March 2023 by Danelle Bain
This branch has been nothing but helpful and kind to me when I have made daily deposits for my former job. When I brought in the final deposit from my now closed location they were nothing but kind and helpful. Magdy, Mary Sue, Brittney, Pedro, Felicia and the rest of the staff there are all wonderful at their jobs.
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March 2023 by Amanda Ballew
Twice I have came in to set up a savings account to be turned away even having an appointment. Close if you can’t help your customers! My suggestion is to go to the main branch on Franklin. Ask for Maurice.
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August 2022 by chris smith
Why are you having customers show an id to deposit money into their accounts. Doesn't make an sense whatsoever.
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August 2022 by Gene Goode
Asked teller if someone could fax some documents for me, she said was it to another Wells branch. I said no, she said they have been told they couldn't fax anymore. I said Belmont branch does and she said you need to go to Belmont. Terrible response, I have checking, savings and mortgage with Wells.
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June 2022 by mid 741
Marsha was incredibly efficient, helpful, friendly!
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November 2021 by Arthur Sanoyan
Poor costumer service during a deposit, both ATM’s are broken. Staff yells out everyone’s balances even though they are asked to print it. Rude, unhelpful manager.
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May 2021 by Nayeli Rodriguez
Terrible ?
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December 2019 by Jennifer Graham
As a customer of Wells Fargo for over ten years, this branch is awful. The individual who is the notary at the branch was extremely rude to me when inquiring in person about a service and never once asked if I was a customer. Do not work in this industry if you do not possess people skills.
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July 2019 by Pete Rhew
Please if you're looking for a bank, run away from these guys as fast as you can. I have been with them since 1988 and it's only getting worse. It's people like me that have kept them going, no matter how bad they have treated me in the past. Terrible customer service and policies. I'm moving my accounts to BB&T but I would advise anyone else but Wells Fargo. I wish I could rate lower than 1 star because that would imply they have some redeeming qualities and they do not!
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June 2018 by James Doe
Worst bank to bank with - overdraft will charge you 2x what was over and will only give you 25% back what they charge you after you pay - Mandy (mindy) was horribly rude on the phone - I will be changing banks and I had them for 8 years . Sad
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August 2017 by benjamin jenkins
Worst bank to bank with - overdraft will charge you 2x what was over and will only give you 25% back what they charge you after you pay - Mandy (mindy) was horribly rude on the phone - I will be changing banks and I had them for 8 years . Sad
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September 2016 by Carol B.
Typical branch bank located next to the Longhorn steak house You enter from the parking to a counter with tellers. No floor staff like the new hope location that feels friendlier The drive thru is efficient but teller feels far away It feels like a small branch and not big staff They have always are friendly but I drive farther to go to the new hope location for the more personal feel
