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March 2024 by Keith Hartford
People are hacks. Brought in for inspection and check engine light comes on after they put their hands on it. BBB needs to be involved. Manager is such an unprofessional it’s pathetic! Never go here again
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March 2024 by HOLLEY SLAGLE
The best of the best!
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March 2024 by sabrinaadams4142 zionsmom082
Quick and fast on point and time will use again!
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March 2024 by Jennifer Winchester
Sat forever waiting while there employee Bruce was talking and talking and talking some more. Get it together. This is a quick in and out service but not with him around. Do better
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March 2024 by Russ Garruto
Good and quick service.
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March 2024 by yugi muto
Very friendly and serviced my car well. Not pushy with other services.
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March 2024 by SUNNY RAY
Fast, quick, friendly! They let you know if you need anything else like air filters and such! Never have to leave the car! Affordable too!
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March 2024 by Teresa Springer
Fast service, but works used to much foul language.
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February 2024 by Sheila Davis
We use Valvoline on Franklin Blvd all the time. I've been trying to call (says they open at 7) since 7, it is now 730 and I'm still getting the recording saying I have reached them outside of normal operating hours. I'm just trying to find out if there is someone for inspections at this time (inspections people seem to come in later).
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February 2024 by Cathy A Allen
Natasha and others were so nice, quick,and efficient! A+
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January 2024 by Talia Brice
Kat was excellent and so friendly! Car was in and out in no time. Thank you!
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December 2023 by Kim McMurry
Called to ask about getting an inspection, was super nice and professional on phone, got there and Jamie met me to drive vehicle in stall, told 10 min waiting, was in and out, very nice and professional
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October 2023 by KMK
They do a great job. They're knowledgeable, quick once you're in a bay, and reasonably priced (with regular coupons available). Go early in the day or mid afternoon, otherwise you'll wait a while.
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October 2023 by dustin keough
Fantastic team that takes care of your vehicle like it’s their own. Fast,efficient and in and out in no time. Highly recommend this location. Keo up the great work!
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September 2023 by Prince
I have no problem with the staff, I got my whole family going to Valvoline. But the area manager, Alisha, is the least professional, rude, and most disrespectful manager I've ever dealt with. My sister took my car for an oil change to this Gastonia location for the first time and whoever did it didn't close my hood properly. So, as I was driving on the highway, the hood flew up and destroyed my widescreen. I wasn't even upset because my hood was a bit tricky to close due to a previous accident. It just wasn't right that they didn't inform her that the hood was still open before she drove away. I didn't fuss about it, I filed a claim and they agreed to pay me. So, because of the claim I had to deal with Alisha. It took them a whole month to send me my money. Because I agreed to the initial offer, Alisha acted like me asking for a fair compensation for my transportation was unheard of. Alisha even lied about our initial agreement on my transportation. The money was not even my problem but the disregard. Alisha was condescending and rude and definitely ruined Valvoline for me. I have never posted a review about anything until now. She really got on my last nerve
