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November 2023 by Jon Dumont
I helped my daughter purchase her first new car with these kind folks last week...Best purchasing experience I have ever had...Dealer got us the exact vehicle she wanted at the best price in the area...helped guide us in our best interest with no pressure call therse folks if you are in the suburu market....highly recommend!!..
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October 2023 by Perla Delgado
Unfriendly environment, our service advisor Mr. Krupa had an unpleasant demeanor. We came to get an oil change and requested a second service done and it was not completed. The only reason this isn’t a 1 star review is because the waiting lobby was comfortable and had drinks and snacks while we waited, the wait also wasn’t too bad. The vehicle we were servicing was purchased at this dealership and I work at a dealership myself and isn’t the way to keep customers coming back.
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October 2023 by Dawn Swaney
My husband and I live 1 1/2 hours away which prompted a call first to check the availability of a 2022 Ascent we were interested in. Salesman Scott Williams so kindly answered all of our questions which prompted us to travel to see this absolutely perfect vehicle. From the time we walked in we were treated with kindness, and the upmost respect. Scott Williams was very knowledgeable of the options and functions on the Ascent. Elliot the finance manager was so personable and thorough and had the best sense of humor. Now, let me tell you the owner Natalie Tindol has a good thing going. Her employees respect her and spoke highly of her integrity. It really shows and she treats her employees and customers with Heart!! I love this dealership and if I could give it 10 stars I would. Thanks Tindol Subaru for making our buying experience one we will never forget.
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September 2023 by Kyung Ra
My sister recently had her Forester malfunction during her drive from my home to hers. Suddenly her car stalled along the interstate on a mid afternoon Sunday. Along with the excellent service from Subaru Roadside Assistance, the swift, kind & thoughtful service advisor (Jeff?) went above and beyond to help my sister get back on the road the next day. We both were impressed with how they accommodated her and showed they cared. We thank you all at Tindol!
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September 2023 by Katelyn Primm
This dealership gave me the best experience I could ever ask for. First Cassie (sales associate) was the absolute sweetest and showed me any car I was interested in. She made the whole process seamless. When I have found the perfect vehicle for me, I was completely sold given the wonderful customer service I had received. Once I was in finance ready to sign paper work, I took a last look at the vehicle and noticed a mark in the paint that seemed to be something hard to fix. Because of this I was becoming unsure of my decision, the manager Mike came to reassure me that they would fix this paint issue no problem. They did more than just fix the paint, they actually repainted my whole hood. My car now looks brand new, and I could not be happier. Thank you all for making this happen. This dealership is truly the BEST.
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August 2023 by Samuel Grubbs
This was the best and most pleasant car buying process that I have ever experienced. I was not planning on buying a car here. However, our sales associate, Chris, spent quite a bit of time with us. We were so happy. There was no pressure to buy add-ons. We walked away very happy. Chris even called us back to make sure that we were doing great with the car. I would strongly recommend coming to this dealership.
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August 2023 by Elizabeth Joyce
Just purchased my 5th Subaru from Tindol Subaru. Karen Upton, my sales specialist, was wonderful, making sure I got exactly what I wanted and taking care of every detail. This dealership goes above and beyond to provide excellent customer service.
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July 2023 by jason hooper
The sales team and finance team were outstanding. They really made me feel like their best customer. I would highly recommend Tindol Subaru to anyone looking for a quality new or used vehicle. I really appreciate how professional this team is.
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July 2023 by Nevada Varner
I cannot reccomend Tindol Subaru enough, especially our sales rep Chris. My husband and I absolutely despise car shopping and dealerships due to the shady and lengthy process that is typically involved. However, our experience with Chris at Tindol was the complete opposite. He was upfront about everything from the start, and was super helpful, but never too pushy. 10/10 would reccomend!
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July 2023 by Mel Spinks
Mica made my car buying experience amazing. She listened and helped me get the car I wanted within my budget too. There were no weird sales manipulations that I experienced at the other dealers. As a woman, it was refreshing to find a knowledgeable woman guide to facilitate the purchase journey. It was well worth the drive from Charlotte to find such stellar help! Highly recommend!
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June 2023 by Angela Gillie
I just purchased an Acura MDX from Tindol Subaru. My salesperson, Mica is amazing. She is top notch! She was super helpful throughout the entire process. The car buying process was much easier than previous purchases. Everyone we came in contact with at the dealership was very nice and helpful. I will definitely be returning to Tindol Subaru to see Mica when I am ready for my next purchase. If you are looking for a car, go see Mica at Tindol Subaru. You won't regret it!
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June 2023 by Aaron Self
DO NOT USE TINDOL SUBARU OR FORD FOR SERVICE. I guarantee you will be charged for something you do not need. At Tindol Subaru I went in for an oil change and tire rotation and the tech wrote on the inspection sheet that my tires need replacing and are dry rotted. My tires do need replacing soon due to tread wear but they are only two years old and show no signs of dry rot. They came on the car which was purchased new 2 years ago. If there were signs of dry rot, I would like to think Tindol owes me new tires because they sold me a new vehicle with defective tires. At Tindol Ford I went for a tire rotation/oil change and was told my lug nuts needed replaced and was quoted $200 per tire for new ones. Their tune quickly changed after I called discount tire and was quoted $50 for a whole set.I tried contacting Subaru and could never get in touch with anyone. I would be put on hold, then sent to voicemail and never had my call returned.
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May 2023 by Melanie M.
All I can say is, wow! I purchased my first Subaru from this dealership last week & was bowled over by the professionalism, friendliness, fairness, & clarity of explaining the process. Buying a car can be stressful & puzzling, but the process at Tindol was anything but--calm, clear, & easy, with all questions cheerfully answered. A special shout-out to the marvelous Cassie Harlow, sales specialist, and owner Natalie Tindol. I was very pleased to support this woman-owned business.
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April 2023 by Ryan Anderson
Edit on 3/26: Sales manager who responded below never got in touch.I bought a new Outback at Tindol a few years back and had a good experience. This year, we were in the market for a particular model car that happened to pop up on their used lot.I got in touch and was picked up by a salesman named TJ. I communicated that we were serious buyers and opened up negotiations. He refused to counter or communicate that they were firm in their price. The car sold to someone else.All of that is perfectly fine. I had an idea about what to pay and TJ had an idea about what they wanted for the car. If we couldn’t find a middle ground, no problem. Just say so.The problem is that TJ didn’t respond at all to the offer I made. He could have said “no.” He could have said “it’s sold.” Either would be fine. He just ignored a buyer instead. It was rude.So, I’m not saying avoid Tindol, but if you start working with TJ I’d suggest talking to the sales manager and requesting someone else. TJ won’t do a particularly good job selling to you.
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March 2023 by Tatnay Garza
This dealership was amazing. Cassie took care of us with purchasing a 2023 Subaru Ascent, mostly through email since we had to drive from two hours away. She even came in on her day off and had everything set up for us with the paperwork and all the details ready. Everyone we spoke to was very friendly and tried to help/answer any and every question we could've had. We're so excited about our new family vehicle and will definitely come back to this dealership first for our next Subaru vehicle.