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December 2023 by Melissa Drumm
She did alteration on my evening gown she did a wonderful job. She was nice and did it in a timely manner.
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March 2023 by Lisa Huffstetler
This was the worst experience ever. Every time we had an appointment she would at last minute need to reschedule. It was so stressful working with her and all her excuses. At the very last moment days before the wedding she scheduled and rescheduled for us to pick up dress - when we got the dress home she literally just cut the bottom of dress off, no hem just cut it off - right through the appliqués And it wasn’t even straight it was crooked. My daughter was so stressed and in tears! We had to scramble at last minute to find someone else to repair the damage she did! I hope she stops doing alterations because I’d hate for another bride to have to go through this.
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March 2022 by miracle 2x
She is the best in Gastonia! She is very reliable and she is a great person! she didn’t treat me as a client she treated me as a friend as well…. She did a great job on my dress and My Vail! I felt totally like a princess! And she came to my Venue just to make sure that everything was OK, And to help me get in my dress…. I gave her a five star rating she is very great at what she does! and I’m totally grateful that I met you and thank you again for making my day beautiful!!!
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March 2022 by Jamilinn Rauch
Horrible experience!Not wanting to be bridezilla I didn't complain much when she cut the entire bottom off of my wedding dress instead of giving it a gradual hem. I didn't complain at all when she said she couldn't incorporate the 2 plus feet of material she cut from my youngest daughter's dress into mine. But when I called her to say I was disappointed that the sash she had promised to make using the original tule sash and some of that material was actually missing the original tule and that the tiny bit of material she did use was no wider than my husband's necktie, and that it was nothing like she'd shown me previously, she flew into a rage and threatened me with a lawsuit! I would not recommend her services at all.
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March 2022 by R B
DO NOT GO HERE! This woman does NOT know how to alter formal gowns. Chopped up a very expensive gown, left straight pins through out it, flat out LIED about completing some alterations and to top it off made threatening comments when confronted about the appalling work she expected to be paid for. Unacceptable, unprofessional, and just plain evil.
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March 2022 by leah freeman
This woman does terrible work. Too expensive, leaves straight throughout the gowns. Just cuts everything to pieces. The gowns were still too large, too long and extremely damaged. She made threatening comments when we tried to express displeasure with her work. Don't go there!!!
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March 2022 by Christopher Arrowood
She did alterations to my wife's dress, and it look great.
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March 2021 by Michelle N Benton
I’m going to keep this post short, sweet and to the point. If you are a bride to be or have any alteration needs - do NOT and I repeat - DO NOT, use “The Stitch Witch Alterations and More” in Gastonia NC..The owner, Misty, butchered my friends wedding dress, and refuses to refund or take accountability for her obvious mistakes and instead, deletes her Facebook page and refuses to answer any calls....Not only did this lady leave tons of pins in her dress, but she also did not complete the hem (there were gaps) and the worst part is, she sent her dress back WITH STAINS ON IT! Not just a little speck here and there but FULL ON BROWN/Yellowish stains. Unfortunately, this was not discovered until my friend was in the middle of taking her bridal portraits. Keep in mind, that the dress was brought directly from her house (with her dogs running around in it) to a closed off closet where nothing can get anywhere near or on it. There were no stains on the garment bag, but on the dress..Instead of making this right, she has decided to not refund any money and has insisted that it is all my friends fault....we’re 18 days out from the wedding and this is UNACCEPTABLE..I am a business owner myself and I have made a few mistakes, but none that I have never 1) not owned up to and 2) went above and beyond to make it right! It doesn’t sit well with me that other brides could potentially patron this business and receive the same experience so we wanted to get the word out. Unfortunately we are unable to write a review on the page, because it’s mysteriously vanished ?
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March 2021 by Abby Mardis
A girl that I work with had an absolutely terrible experience here. Upon many other things, her wedding dress was returned with pins on it, which is a huge safety hazard, and was covered in what appeared to be dog pee. The employees at the shop she originally purchased the dress from were appalled at the work that had been done. No refunds or offers to fix the errors were given. Do NOT use this business.
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March 2021 by Brandon Bevis
To start this is the only review I have written about anything because I am a pretty go with the flow type girl. With that being said, I would not recommend to anyone who wants a stress free experience for wedding dress alterations! She talks like she knows exactly what she is doing but butchered my dress! I had pins left in my dress when I picked it up for my final time that scratched my ankles when I went to put the dress on. I took it back to the dress shop where I got it from and they told me it is a safety hazard for anyone to send a dress home with a client with left over pins in it and that it was the worst hem they have ever seen. On top of that, there were stains all over my dress. She blamed all of this on me and would not give any of my money back, so I had to pay for two alterations. While planning a wedding in 2020, the last thing a bride needs is to be stressed about alterations on your dress, especially when it coast thousands of dollars. She had a good personality and that is the only positive thing I have to say.
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March 2021 by Pat Stand
We are very pleased with our experience with Misty. She did a wonderful job on my husband's suit jacket and we will absolutely use her again for alterations.
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March 2021 by Theresa Greene
Misty is amazing. Always kind and on time and work is perfect
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March 2020 by Darlene Mackillop
hi misty u just disappeared I miss you plzz get ahold of me
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March 2020 by Rebecca Haas
I had the most fun, laid back experiencing getting my wedding dress fitted perfectly with Misty!
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March 2020 by Brendon A
If I could rate this service 0 stars I would. At first Misty appeared to be knowledgeable in her craft and was responsive anytime my wife called her. However, my wife gave her dress over 6 months prior to our wedding date and the dress still required major alterations two days before our wedding. I feel 6 months is ample time to complete all required alterations and the dress should have been returned well before 2 day prior to wedding day. With last minute wedding plans, this added tons of stress. On the wedding day Misty was texting my wife with threats of calling the police on the Mother in Law along with other statements that were incredibly unprofessional and caused insane amounts of stress on the wedding day, ultimately making my wife cry hysterically. This is a special day for all women and part of the day was ruined by Misty. I am a firm believer that the customer is always right, however with Misty’s actions I feel she has different values.In regards to the alterations, my wife was able to wear her dress however she was complaining that the right side was bigger than the left. The dress did not fit her exactly how it should and with 6 months with the dress, I would expect perfection and the fit was far from that. We were told that the bustle would be easy to fix after the ceremony however not a single person could figure it out and ultimately the dress had to be pinned up with safety pins for the reception.Misty was also during this time working on my wife’s best friends wedding dress. She also was working on the dress until the day before. Misty drove the dress to her house and left before the bride could try it on and confirm proper fit. The day of the wedding, the bride tried on the dress and it was so tight that the zipper broke and the dress ripped. The bride had to wear another dress that was never meant to be a wedding dress, and as you can imagine was devastated. The 1 star review will be for being easy to get in contact with, however everything else about this service was a nightmare and I will not be referring anyone to use this service.UPDATE:After 2 month, Misty finally took it upon herself to write a response to this review. In the response she showed truly how immature and unprofessional she really is. What she says about me not meeting her is true, and I consider myself lucky. Misty falsely accused my wife of showing up late to appointments, acting erratically, and "wreaking" of pot. Clearly, along with confusion on proper spelling and grammar, Misty also confuses clients. Along with my initial review Misty also replied to another negative review in the same unprofessional manner as my own. This is a true testament as to how Misty operates her business and I hope to all that read this helps in any alteration decisions. I have also contacted the manager of Poffie Girls and they advised that my complaint of unprofessionalism was not the first they have and stated that Misty was going to be removed from their recommendation list.
