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March 2024 by Sara Perkins
I have been doing business with this credit union for quite some time. They are always friendly and are willing to answer your questions.
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December 2023 by Wanda Campbell
Very nice helpful people
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July 2023 by Krystal DeBruler
Never had issues here. Everyone has been friendly and helpful.
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April 2023 by L. Maitre
Stopped by this branch while headed home to ask about a few ATM fees I'd incurred on my savings. I've never inquired with NCSECU about any fees or charges. I was spoken to Very poorly by the receptionist Heather, whom took the time to inform me that the fee (.75) per transaction, would probably not be waived and seemly reprimanded me by informing me that if I were with another financial institution I'd have to pay more. Then asked me to have a seat and wait for a manager. The manager that assisted me was cordial and more helpful. While I'm glad this happened as i was considering moving both my accounts to NCSECU, so I was able to have this experience before i moved my checking account over to them, its still unfortunate. I've still decided to move to a different credit union.
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January 2023 by Porsha Patterson
Don’t go here I tried to open up and account and the whole experience was terrible they make you feel like you don’t even belong there, like I was an alien or something!! SMH
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January 2023 by Jason C. Long
Worst bank ever!!!! They will find ways to take your hard earned money and then lie like crazy! Never trust them with your money! Never!
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January 2023 by Robert Heussy
I’ve been going here for years and the staff is always very helpful and polite. Great experience!
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April 2021 by Joe Howell
I absolutely love this branch John & Eric is the best highly recommended I just wish I could give more stars
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January 2021 by Deidra Camp
Deposit my check in the atm and signed my name and the teller tells me that my money is not going to be deposited because she assumed I sign my mother's name. Now I have to wait a week before I can get the issue resolved. They are not in a hurry to fix thier mistakes.
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August 2020 by B B.
This location was a nightmare to get money from . I've had zero issues with any State Employees Credit Union locations but I mainly use a location in Charlotte. They know me and my family at the Charlotte location. That being said Im on everyone in my families account and I may go make deposits and withdraw . I've withdrawn over double the amount then I did this time . Well this time I withdrew to go purchase a cash car for my adult child and I felt haggled . This really put me in a bad place . I mean you would've thought I was in there holding up the bank with how strange the teller acted holding me off and the teller left her chair went to the back . Then walked passed me went into the lobby across the tellers station and into someone's office . Then back to the back she was being really strange . Then she handed me off to someone else and the teller just hung out in the back . We have been members of this bank over 20 years and again zero issues . I like to go in because I enjoy the personal experience. I am not a millennial . In addition The teller was not welcoming and I felt very offended I will never visit this place again .
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December 2019 by Teraseta Ellerbe
On December 16 at 4:20pm ..worst service experience ever! Sat in drive thru 15 minutes, unable to get out of line. Not sure how many people were working .Not good!!
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April 2019 by jasmine Gingles
On two separate occasions I have went to deposit money in the atm and it dies. The bank is in no rush to try to correct the issue and get your money back to you. I have never had an issue with a bank like this before. And everyone says the credit union is the best! I would definitely disagree!!!!!
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July 2017 by Kenneth Williams
Always friendly, smiling people working here
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April 2017 by Mary Silver
I have so much respect for SECU. A few years ago my son had to be treated for cancer at UNC Chapel Hill. My son and I stayed at the SECU family house for weeks during his treatment. They accept Medicaid. Most meals are provided. The people are wonderful.
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April 2016 by Allstate York
Just want to say that Deanna Huggins at the SECU went over and beyond her normal duties today for me. Thank you so much for the Great customer service your provide.