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November 2023 by Malissa Brisbon
I think this facility started off nice. However, with the hiring of new employees and shifting staff around, they lost their personal touch. To have a 15 month old bitten on a thumb and index finger, and not be reported to parents until they arrive is not acceptable. No meeting set up to talk with parents. Instead being told, kids bite, really. Parents told there is no policy in place for children that bite, really. And this is five star??? To show no empathy to Parents is not acceptable. Act like you care even if you don't. Child skin broken and bleeding, I'm just saying, again unacceptable. This is not representative of a five star daycare. Know who is providing care for your children.
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September 2023 by Quebec Vasquez
My daughter attended daycare as a 3 year old & went on to complete Pre-K with Miss Becca & Miss Chelsea back in 2017. To this day I am so glad I sent her to Smart Kids. My daughter is currently in 5th grade with reading & comprehension scores at 9th grade level. She learned how to read really fast in Kindergarten thanks to Miss Becca & Miss Chelsea, teaching her everything she needed to know to succeed in kindergarten. I am forever thankful for those amazing teachers. For making an educational impact on my daughter. Thank you!
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August 2023 by Paige Hovious
My daughter has been at Smart Kids for a month and we love it so far! The facility is clean, the teachers are all so nice and speak kindly to the kids, and I feel like my daughter is loved on. They are communicative through out the day updating us on how our daughter is doing. The director, Ms. Rebecca, is wonderful, knows all the kids by name, and is very friendly. We are thankful for smart kids! We had the opportunity to switch to a facility that was closer to home and less expensive but chose to stay with Smart Kids because of how they love our daughter. I think that says a lot!
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December 2021 by Dominique Janice
I have never had a child in this facility, BUT I did call to inquire and the lady who answers the phone is very rude and has a BLATANT attitude. I could not imagine interacting with her daily as I dropped off my child and picked him up. So my review is on customer service as someone who was interested in enrolling my son. I will not be adding myself to the waiting list just based off of this phone conversation.
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January 2021 by Lindsay M.
he director is horrible. She had an attitude when I called a couple weeks ago to speak to her about my son starting there. I figured maybe it was just a bad day. Today I went to pick up an application for him, nothing on the doors saying you can't enter just says to wear a mask, and instead of being greeted and welcomed, she automatically told me "you can't be in here" even though it was just the reception desk. I told her I was there to pick up an application for my child. She said "I don't care you can't be in here". First off, POST IT ON YOUR DOOR THAT THE PUBLIC CAN'T ENTER!!! Secondly, lose your attitude. You just lost a $200+ a week child going there because of the attitude I received. If that's how she is then I wouldn't want my son going there anyway. There's no telling how her attitude is with the children there if she speaks to adults trying to give her business like that. There's plenty of other wonderful daycares in this area to settle for one that has poor customer service like this. Thanks for showing me ahead of time before my son was enrolled.
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December 2020 by Katisha Seward
I had my twins at Smartkids for three years and I couldn’t have entrusted their care to a more wonderful group of teachers/staff. My kids are now in kindergarten and still talk about Smartkids and ‘when they were babies’. Thanks to Mrs. Wanda, Mrs. Racheal, Mrs. Ella, Mrs. Judy, Mrs. Minnie, Ms Tootie, Mrs Becca, Mrs. Chelsea and all the other staff that have given my children such wonderful memories!!
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December 2020 by Gracie Vaughn
The woman who runs this place is incredibly rude. The first time I visited this place, I was six-seven months pregnant. She was very standoffish, acted very hurried, and did not shake my hand, look me in the eye, or offer me a seat. She did not offer me a tour, saying that everything would be different by the time my daughter would be possibly enrolled there (approx. six months from that time). Ok, I get it, they’re busy and renovating. She put me on the waiting list. I tried to call six months later to inquire about my spot on the waiting list because it was now time for my daughter to start somewhere. Was told I would get a call back, I did not receive one, I called again and could not get through. I ended up choosing other childcare, and two weeks later I get a voicemail asking if I’m still interested. The childcare I had fell through for different reasons, and this place is so close to my house, and I had family pressuring me to check into them again even though I had bad feelings from the first visit when I was still pregnant. I called again and got through, but the phone was making static noises and the lady said she would call me right back on a different phone. She NEVER called me back. Just cut me off mid conversation and said she would call back and never did. I tried calling a different day and explained what had happened on the call and she acted like she didn’t remember a thing about the call or her saying she would call me right back or anything. I then went up there to visit, she flipped through the waiting list and found my name, said she would call me the next day with availability info, and said she could not give me a tour because they were closing early due to potential inclement weather (they were closing two hours from the time I was there, but there was no time to give me a tour apparently). So she did not call me back the next day, which was a Friday, and I called her back on Monday explaining that she had said she would call me back on Friday but hadn’t. She said “I don’t call back if there’s no availabilities”. I reiterated that she was the one that said she would call me back the next day. (So, maybe don’t say you’re going to call back if you’re not). She ended the call saying she would call if there were any spots. No thank you, ma’am, I will take my $216 a week elsewhere. This woman has been consistently and repeatedly rude over a course of multiple occasions, over the phone and in person, and I knew I had a bad feeling from the first meeting and should have followed my instincts. She paints a picture for the whole establishment, and there may be some wonderful and caring people there who will take amazing care of mine or your children, but this woman completely ruins that potential with her sorry attitude. They need a nicer person running that place, or at least a nicer person giving tours, taking names for waitlists, calling people, etc.
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December 2019 by Mariah Cooper
What is the youngest a child can go here?, my son will be 2 in June and I'm looking into putting him in a daycare, so I can find a second job
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December 2019 by Allison McLaren
Our son started with them when he was about 7 months old. He LOVED daycare. When our daughter was born we didn't hesitate to send her to Smart Kids when I returned to work. Our kids have been so happy with them. Our son is now in kindergarten, and though he loves his new school, he cried on his last day at Smart Kids because how much he loved it there. If I had to make the choice again I would have started our son earlier with them!
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December 2019 by Sheenika Marshall
I ABSOLUTELY LOVE Smart Kids' CDC! My son was enrolled in the NCPK program 2018-2019 and they treated every child/parent like family. The director and teachers(Mrs.Becca & Mrs.Chelsea) are very professional, fun, caring and always went above and beyond in helping the kids. A clean & loving environment that I would highly recommend ❤
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December 2019 by Yollied “Ms. Yollie”
My grandson has been attending since he has been 6 weeks old. Because of unfortunate circumstances we had to take immediate custody of him. So I was nervous about sending him to a daycare. But I heard pretty good things about them. There have been some staff changes. The first Director were Awesome people to work with. Anytime I had a problem it was handled immediately. Then it came time for the 2 Directors to retire and I was heart broken. But I met the new Director. As it turns out. She is a great down to earth person. I ran into a couple of issues and she noticed the same thing and she handled it ASAP. She requires excellence from her staff. My grandson is 6 years old. He is still attending there for there after school program. He attends the summer program. He will be going until he is 12 years old if I have anything to do with it. As long as there are good people working there we have no intention of leaving.
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December 2018 by Lakeitha Boone
How Awesome it is to find childcare that is an extension of your core values! My son really enjoyed the daily activities! He looked fowarded to going daily! Thank you to the entire SmartKids staff.... You are Awesome!!
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December 2018 by Michele Phillips
I absolutely LOVE Smart Kids! My son has been a student at this location for almost 4 years and I’ve never felt uneasy leaving him in their care. Every teacher he has ever had have been amazing to him and treat us like family. The director, Wanda, has always gone above and beyond to make this a great learning and fun place for my child. They have always exceeded expectations and I’m thrilled they are adding an afterscchool center for school age children soon! They are the only people I trust to take care of my kiddo when I’m not around!
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December 2018 by Via-Tonda Byers
My son has been attending Smart Kids CDC for two years now and we absolutely love it. Ms. Wanda listens to your concerns and works with you to resolve any issues that may arise. The teachers that my son have and had in the past are very good at communicating concerns and also working with you to establish a solution for any problems. Smart Kids provides my son with great meals and snacks, which is important to me because of a prior daycare experience. My son will continue to attend this daycare until he goes to Kindergarten! I highly recommend this daycare to anyone looking for a daycare with great teachers and staff!
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December 2018 by Sara Jelinek
My daughter absolutely loves going to Smart kids! She's been there for almost a year now and has learned and grown so much! The program director Wanda has always been nothing but kind and accommodating to us, and her teachers are phenomenal as well! My daughter will continue to go here until she starts school. 5 stars from us!
