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March 2024 by Lacey Devine
Drivers drive crazy through traffic. No regard for anyone. Passing and cutting people off. Trash.
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February 2024 by Kevin GOMEZ
Great service
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February 2024 by Jodie Hagan
Well I was told to hurry and get to where my car was because someone was on the way. So 30 minutes later I called and they said he is 5 minutes away. So i wait, 45 minutes go by..... Nothing, so I call. Oh he said he got stuck in traffic he is going to be right there. Again I wait, 30 minutes and I called back and said could I just leave the key and the money with Mark's Garage since that's who is working on it. They finally got my car to him after 1.5 more hours.??
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December 2023 by Dee M
The worse customer experience. I was stuck on the highway with a flat returning to Atlanta from Charlotte. I called my emergency service who reached out to Sawyer for assistance. They said 45min… my service called them back to get an update… no response! No show!
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October 2023 by joshua moore
Use this service to tow my car and get a charge impound have a total of 495 it was only going a quarter of a mile to a mechanic shop and he also took two hours and a half to get to me and when he did I asked him not to tow my car because I couldn’t find the key. He then put my car in the live as I was upstairs and told me he was going to impound my car for the time I spent looking for my key which they did I picked up my car today and a charge of $495 From just asking him to tow my car only 3 blocks to a repair shopService: Car towing
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August 2023 by Wead Kyle
One of the drivers confronted me at a food lion in Belmont, NC while I had my 14 month old daughter in my arms and loading my groceries while in the parking lot. Apparently, he wasn’t happy about my reaction to his almost hitting my daughter and I with his truck as he sped through the lot. NC License plate ZH-9202. This man was clearly aggressive and trying to intimidate me with no regard for my baby in my arms. He stopped his truck, backed it up to where we were, mumbled something incoherent out the window and was visibly upset. Reference the photos below. It’s a crazy world we live in these days. Can’t be too careful anymore.
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August 2023 by Joy York
Highway robbery at its best. Ask how much to tow would not answer. Asked how much to tow from private property 400$ and 45$ for storage per day. One day storage and tow from private property was told equals 495. Hmmmm where I went to school that equals 445!!!!
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August 2023 by Eric Pushinsky
Owners are ex cons, they stole my trailer on pretext of being impounded and kept at their lot for 26 days, demanded 8700$, thanks for North Carolina law protecting those lowlifes, hope you all sell this trailer and treat tumors on you bloodline
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July 2023 by Holly Jaye
I needed my Pathy towed from an intersection after the fuel pump died. AAA was gonna be 2+ hours and my Pathy was in the intersection where 8 men were fixing the road in the sweltering heat. I called Sawyers as they advertised a "$69 tow" and were a mile away. I didn't get to use my AAA but I did get my Pathy to my mechanic and in less than one hour. The guy was polite, professional and gave me a ride home after my truck got delivered...only 3 miles away. I tipped him well.
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July 2023 by Orlando Rivera
These people are crooks! My car was unlawfully and wrongfully towed by this company from an apartment complex where I was legally parked correctly and had every right to be at. They allowed the neighbor (WHO IS NOT THE PROPERTY OWNER) authorize the towing of MY vehicle. NC state law states only the PROPERTY OWNER has the right to authorize a car to be towed from private property. Neighbor stated my car was "blocking a driveway" and the tower didn't have enough sense to CLEARLY see my car was parked in a legal parking spot. Literally took my car just to make money, $514.80 to be exact. When I called, to get more information Theresa was extremely rude and unprofessional. She even hung up on me several times.
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June 2023 by Magen Owens
Sawyer was great about rescheduling and kept me up to date on where he was and when he would be arriving.
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May 2023 by Donna DeMouth
We were on our 2nd car rental from budget with so much frustration and 4 hours on the phone with budget Lance showed up to tow the rental car and bring us to pick up the 3rd and worst disaster to Charlotte airport! He was such a gentleman and kind heart! He made a bad situation better for the time we were in his truck! Highly recommend this towing companyService: Car towing
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April 2023 by Tina Penley
Jacob was very professional. Highly recommended. No problems whatsoever. Thanks again. You were a life saver.
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April 2023 by Allen England
Unethical shady group of people. They're dirty and crooked. Using legal loopholes to steal people's property for their own personal gain
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March 2023 by Roger Hall
This company towed a customers vehicle for me when another local towing company bailed on me and never called back i appreciate the great serviceService: Car towing