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May 2023 by Billy Chase
Talk about a lack in management. Your meat selection is not what it once was. Got me waiting 30+ min for some pork chops to be cut. You guys need some folks to come down from corporate to retrain your store. No one wants to work it seems. Just grab one that is already cut and let me go on my way.
These are days I wish Costco was around here. SMH
You’re way better than that this.
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July 2022 by Brenda Pitts Koutroulakis
Great gas prices for sure !!!
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April 2022 by Chris Smith
Get the sushi. It’s amazing lol
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December 2021 by Gabrielle Goodson
Sam’s not only price gouges taking an item from $1349 to $1549 in one day, then if you try to purchase the item online, they close it out even though they have the item. They say you have to wait for it to ship, but it states that it will be delivered over a month later and they don’t match, not even Sam’s. I have purchased tons of items from Sam’s, seen significant price changes, whoever this is the largest change I have ever seen. Clearly they wanted to be intentional about what they were doing so they even changed the date on the sign, to legitimize it but for a frequent shopper, you can’t do that and think it won’t be noticed. Either they get these items with no intentions to sell them or they are holding these items for their employees and that is unfair either. Hopefully others will being this to light.
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November 2021 by Brian F.
Signed up for AT&T at the local club. Company is actually New Age Mktg. based in CLT. Whole experience has been HORRIBLE from the start. Signed up for service and told no Installation Fee (got charged one for each of the three serivces): was told old phone number would be ported over/wrong, was originally given new number so had to delay installation for additional 10 days: was told would receive two Sam's Club gift cards, received one: was told and given on contract special pricing for Voice(Landline), received bill for full price so was told had to wait three billing cycles-did not happen so called AT&T and was told promo was no longer available: other issues but think I have written enough for you to get my message. Has been TOTAL disaster!! Person who signed us up never returned my phone calls and neither did anyone from New Age.
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September 2021 by Cassie O.
I never knew I would be the one to wear sams club clothes BUT let me tell you these Eddie Bauer black joggers are sooooooo comfortable I will have to go back for more. You are missing out if you are not shopping in the clothes isles. Also picked up a nice bottle of MK perfume.
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July 2021 by Liz R.
The gas pumps get backed up for people with tank on the drivers side. My daughter pulled up to one of the many empty pumps. At first it said it was offline. Then it worked so I started pumping gas and the pump shut off. I went to the attendant to let her know. She said we were Pointed the wrong way and intentionally shut the pump off after only putting 2 gallons of gas in and made us move to wait in line again. She said that's what she's told to do. So instead of just saying... you're pointed the wrong way She shuts it off. Doesn't let us finish. I'm from another state where things are done differently. You can pull in either way at every Sam's I've ever been to.I've been a Sam's member for a long time. This is a garbage way to treat a customer. Come up with a more courteous solution for the problem at your location. JUST RUDE!
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May 2021 by Cynthia R.
I love shopping at Sam's Club. But, today, I was a bit disappointed with their customer service. It took about 10 minutes for them to get me a person to assist me with putting heavy items into my car. I can't lift heavy items due to being in a car accident. They were staff members that were standing around waiting to scan receipts, but there was no one in line for a few minutes and never a long line. After I saw the guy call two or three times on the walkie he finally had to call a young man that works for Sam's I'm over to help me with putting the heavy items in my car. That young man assists with buggies. I came to the store by myself, because I had no one else to go with me at the time I had just dropped off one of my teenage sons. I was only going to get a few items, but I didn't count for the heavy water, Powerade or double bagged charcoal. Again, I want to say that I shop at Sam's a lot but I was a little disappointed with the length of time I had to wait for assistance when I saw some staff members that aren't really busy.
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February 2021 by Sam T.
This store ALWAYS has panhandlers in the parking lot. On my last visit, I was approached before I could even get out of the car. Yesterday, there were multiples working as a team. When I notified the greeter, I was informed that they were aware of the problem. They apparently aren't responding to that awareness if the panhandlers are working as a team.If you are threatened by such situations, I would suggest going to BJ's or Costco. I have never had that situation at those stores.
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August 2020 by Darrell O.
You already know how this is going to start. COVID IS KILLING MY REVIEWS!!! But I digress, Sam's probably one of my favorite places to shop. I mean it's a one stop for all your need. While I'm going through the freezer aisles I noticed some chicken bites that looked like Chick-fil-A style so I got some for me curious desires. I picked up a few other items and noticed that the line for checkout was long but Sam's has a pay and go app where you can just scan your items and it charges your debit card and you can just walk out. This is very helpful in situations like this. Overall the store wasn't crowded and items were fully stocked. It's always a good visit to Sam's. P.S. those chicken bites taste just Chick-fil-A and I make it a point to buy them every time I go.
