Public Storage in Gastonia offers free reservations with no commitment and an online eRental option to move in directly. The business provides personal attention, with many reviews highlighting exceptional customer service from the staff. Employees are described as polite, nice, and easy to talk to, offering great help with rentals, lost keys, and billing situations. They are noted as being very knowledgeable about unit sizes and property access. Multiple reviews specifically recommend the location due to the helpful and phenomenal staff, who create a positive experience that makes customers want to return. The business has been serving the community for nearly 50 years.
I just rented a 20×20 unit on union rd. Gastonia from Chelcie, she's so nice and easy going she took her time to show me several units before I decided on the 20×20,I just want to thank her for her time,highly recommend, thanks Chelcie 👍👍👍👍👍
September 2025
Ms. Chelcie L. Was very polite, great customer service and easy to talk to. Because of her I highly recommend that place. Thanks again Chelcie L.
