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March 2024 by Rebecca Tripp
Alyssa was super nice and professional!! She got us in and out of there as quickly as she could and was a pleasure to deal with. Very helpful and polite. We definitely applaud her customer service!!
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January 2024 by Courtney Robinson
I love coming here the manager's and staff are very professional. Roman the assistant store manager is always a fresh of breath air....
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January 2024 by Wendell Burch
The staff here are all friendly and extremely helpful....the store is always clean and inviting
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January 2024 by Robert Friday
Everyone here is great. I cash every Friday. All the workers are fun and helpful
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January 2024 by Rose Brooks
Very good customer service Maria, she is excellent at her job with a very good attitude with customers, she deserves a five star and I could give her more I would
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January 2024 by Alicia F Moose
Quick and friendly service! Elsa was a delight to work with.
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January 2024 by Junior Rodríguez
At night they treat people badly and charge a high percentage
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December 2023 by Brandon Miller
I went in today to cash a loan check.she asks me where did I sign the check, I was confused and said I signed it at home,what does it matter. I said that I couldn’t get my check to work on my mobile account she looked at me and said have a good day we’re not cashing your checked and walked away from me. I went to fifth third bank and cashed it with no issues.just the way they treat people in there, like I was some kind of criminal, even the customers next to me started looking at me while this younger lady was telling me that she wouldn’t accept the check. This isn’t the first time I’ve had issues cashing an insurance check or other check.save yourself the headache and go somewhere else.
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December 2023 by Barbi Kayler
They're okay as long as you don't get the Xpectations card... it's a total scam.Caught a fraudulent purchase on 9/23/23, customer service wouldn't stop it because it's a prepaid card...that I pre paid....makes no sense.But here it is almost December and the fraud department in IRAN still hasn't returned my money.Oh and the fraudulent purchase was made in Kuwait....hmmmm...
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October 2023 by A C
From the moment everyone greets you to the minute you leave, your time here is pleasant and informative. These guys work quickly and efficiently at helping you with everything. Special thanks to Alyssa (who is literally always at work lol, she is the sweetest, I’ve never saw her upset even with the rudest of customers), also Ramon, he has a great sense of humor, he is knowledgeable, fast and discreet. Thank you Gastonia, you guys have a great team ?? keep it up
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October 2023 by Tamika Cobbs
Rita was AMAZING after having a hard time trying to pay a bill through western Union after going to 5 locations she was the only one that told me I could do it online!! Thank you Rita!!
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August 2023 by Kathy Barbee
La’trice had amazing costumer service. Highly recommend getting your checks cashed at PLS.
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August 2023 by Crystal Pate
Customers service is awesome and I love coming here. They have helped me out plenty of times
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August 2023 by elaina godwin
LaQuana at PLS Gastonia is AMAZING!!!! She handled my check so well and got me in and out super quick, she’s also super nice!!!
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August 2023 by J Harris
Rita was wonderful and has exceptional customer service. She is awesome.
