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March 2024 by Shonda Rodney
So clean and spacious. Visiting from another state. There are a lot of new machines and a really big place. Great staff! No lock needed for lockers, it contains locks.
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March 2024 by EatingWeights &Plates
Nice place to workout Love it
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December 2023 by Joeyl Lambert
Always a friendly environment. Clean, equipment up to par and functioning. Never had a concern for my safety while here as well. I've left items in the lockers overnight by mistake and always were there when I returned. This is my 3rd year here. Started going during the pandemic when they required 6 feet of distance between treadmills. As long as I'm living in Gastonia this gym will always be my 1st choice.
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December 2023 by Lisa Alley
This is my go to gym, I love the staff so friendly and helpful. It’s very clean, great equipment to use. After a good workout it’s always nice to get in the massage chair ?
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October 2023 by Jennifer Whaley
Everyone there has smiles on their face greet you when you walk in very helpful and the trainer that you have there. His name is Ethan. He is very nice professional, and seems very sincere and he listens to what your goals are and gives you direction on how to achieve them, he is not pushy and he really explains things There is another gentleman there I apologize I don’t remember his name but he is very tall has curly hair young and I was looking at tanning products and he was asking me what I was looking for in a product and he recommended a product to me and I absolutely love it the manager there also young guy very professional and he was very helpful in the assistance that I needed. I really hate working out but the team there encourages me and makes me look forward to coming and that says a lot because again I really hate working out so thank you all of you
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October 2023 by George N
Huge fitness center, bigger than expected, very clean, staff is always very helpful
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September 2023 by Michael Steele
This planet fitness was not my home gym so when I arrived I had many questions. I was also out of town the week prior to where I also attended another PF. At your location , the attendant at the register was very friendly, knowledgeable, and polite! She had all the answers to my questions and even looked some things up for me about my account. I can’t remember her name and I wish I could but she did an awesome job assisting me. The facility itself was top notch, well laid out and clean, especially the locker room and locker room restroom. I would 10/10 come back and recommend!
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August 2023 by Chad Simmons
You couldn't ask for a better staff at this facility. However, this gym was closed recently for just a few days for what I thought would a project to make it even better. I have no idea who, or what the head of this project was thinking. What did occur in this project was a facility that is significantly less user friendly and not nearly as cool and inviting as it was. I'll show a little grace here, just in time for school. E-.Chad
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August 2023 by Leo Aquino - Mentor
Overall pretty good environment, lots of equipment and space, comfortable. Staff was welcoming and kind.Points ro improve would be make music less loud and the fans don't need to be so furious...The looks of the place could also get renovated because this gym looks a little dated. Doesn't interfere with your workouts or the other qualities mentioned, though.
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August 2023 by Ron Icenhour
I have been a member for several years and do not require additional attention. However, my wife recently joined and wasn't provided even a basic walk through or tutorial of how things worked.Good employees are apparently proving difficult to find in all markets
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August 2023 by Harold Talbert
7 years and no new workout equipment ..but they can change the color of the wall paper and a break room for the employees..took away the 24/7 and now they have 24/5, witch is really 24/4. USE to only be closed on Christmas and new years now there closed for every holiday...buy hey the price is still the same ...somebody's got pay for that wall paper .
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July 2023 by Alyscia Stowe
I was having an issue with being double charged for my membership from a non franchise Planet Fitness and they were very rude and not helpful at all. I then called and spoke with Amanda the Manager at my home club in Gastonia. She was extremely kind, professional, and wanted to make sure that I had a great experience when dealing with her club. She did that and much more!! I had originally planned on switching my home club, but after speaking with her, I'm not going anywhere!! I love interacting with people who enjoy their jobs, love where they work, and respect and value their customers. Job well done Amanda!!
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July 2023 by Ralph Henderson
I visited while traveling and really enjoyed it. The team members were helpful and kind. The gym is clean and well kept. They're going through a little renovation but it didn't hurt my workout at all.
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July 2023 by Lady
I've been a member at 2 other planet fitnesses in 2 other states before I moved to NC & Tbh I had issues with the other 2 but not as bad as this one. Because of this 1 I will NEVER step foot in another plant finess again! I'd rather go to an expensive gym & pay $50 - $100 more & rather travel to a whole another city if I have to, Just to avoid planet fitness! They was extremely rude & racist to me. I reported the front desk lady to the manager but of course nothing was done.
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May 2023 by Olivia Smith
I don’t understand why I can’t jump rope in the gym with my rope especially in the mornings when there is room and not many people. It’s lacking real equipment and turf that I am use to at other gyms. This being the biggest gym in the area I feel like they should have. But I guess that is planet fitness in general a basic gym.UPDATE: no I can not understand. Why does the gym not have a simple jump rope if we can not bring them in the gym. Like I said it is a basic gym
