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“I dropped my son’s iPad off around 3pm on Monday. It had a shattered screen and he’d also picked pieces out of the cracks to create a large hole in the screen. They had it completely fixed by 10am Tuesday. Highly recommend!”
“Was assisted by someone by the name Wendell who was an extremely knowledgeable and helpful. Went for a charger ended leaving with free AirPods and an Apple Watch I’ve always wanted. He made aware that I could switch out my old iPad for the on my line in place of Apple Watch so the service itself would be a wash.”
“Matt is amazing he fixed all my problems on my phone because the Gastonia cricket messed up my phone and made me lose all my contacts my photos both my Facebook account my Yahoo account and my Gmail and that was able to fix everything he is phenomenal at what he does and I would highly recommend him if you need anything fixed on your phone.”
“Luis helped me get the phone I wanted and the accessories that went with it. I would highly recommend anyone to go and ask for Luis he definitely deserve more than 5⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐????Keep up the GREAT WORK LUIS YOU'RE AWESOME THANK YOU”
“I went to boost store the other night with a problem..trying to get a boost sim card I ordered to have boost service but I had a straight talk phone ...a man Emmanuel was working I explained my problem he had boost person on his phone talking to them had a straight talk person on the straight talk phone talking to them he was on the phone with both boost and straight talk quit awhile he discovered thru the conversations straight talk phone could only be used for straight talk services he told me I had to go to Walmart buy a fourty dollar boost cell phone then my SIM card would work he closed in one hour Walmart was ten minutes away he said he would put SIM card in boost phone when I came back which he did he also transfered all apps contacts and pictures from old phone to new phone and he made sure new phone could make calls....he finished with all he did for me close to closing!!! A big thank you Emmanuel you were awesome and helpful and got things done!!!”
“I'm glad I got my phone and service with Cricket Wireless they got the best coverage in the best phones they are so amazing I would refer anybody to go get a phone in a plan through them they really take care of you when you need them.”
“I had a very pleasant experience at this Boost location (which I can't say for all other locations.) "Mo" was most helpful, patient, and kind and I REALLY appreciate it. It's hard to find good customer service any more...”
11AM - 6PM
2050 E Franklin Blvd, Gastonia
Mobile Phones
“Cricket on Union Road is very good. They will help with any problems you incur. I’ve been with them for 20+ years. They are very knowledgeable about their products.”
“This is by far the best boost store to come to in this area. Here the gentleman behind the counter was very helpful and knew the products and services offered. Very friendly and fast we purchased a new phone for my daughter and he had it set up in minutes. Honestly in the 20 yrs with boost have NVR had this happen in store and this is now my go to store thank you.”
“I have finally found the store.I actually want to go to. The staff here are courteous and professional and very helpful. Friendly smiles.Friendly service equals one happy customer”
“I liked the girl, she was very friendly but in the store, American people should also know how to serve a Hispanic man like the girl did because in that store there is a dark-skinned American who, whenever you go to that store, is always arrogant to serve and the truth should not be haci. Otherwise, everything is very good, thanks to the American lady for her attention. You should see more people there and not discriminate against anyone.”
“Bri had amazing customer service. Immediately helped me when I came into the store and gave me a free tablet treated me like family. I will continue my business here 10/10”
“Went in yesterday to get my service switched from straight talk. Had issues from straight talk and was giving the boost employee the run around. I went into to the same boost store today to try again and another boost employee assisted me today. His name is Angel and this man went above and beyond to assist me with my service transfer. He figured out what no one else could. If you come to this store, make sure Angel is there. He’s got you!!”
“Needed a new screen for my Samsung A 13. First store ordered wrong screen, then the next one was damaged on arrival! Took my phone back and went to 3 other stores. All said they couldn't get a new screen. This guy had it in a week and replaced the broken one in under an hour.AWSOME!!!”
“The best place IV been in awhile new girl was working here she had to activate for phones for meband my family. The phone service she had to call nest up and she had to manually activate all 4 phones. But ahe was as nice as could be and she did not stop until she had all of them done wish I knew her name”
11AM - 7PM
425 Cox Rd, Gastonia
Mobile Phones
“Very large and clean store.Very nice toy and baby area. Nice December holiday sale on toys making this a good holiday value. Parking is tight in this lots with three busy stores.”
“I tried setting up an account over the phone & didn’t have the best experience. I came in to the store and Hollie TRULY SAVED my account. She worked very hard to get our family the best account and promotion. Her customer service skills are top notch!!! It’s hard to find people who care and do their job with joy, we’ll come into this store and you will find great customer service!”
“First, I was shocked there was no wait line to be help they were ready soon as we hit the door. Cheyenne was the first to greet us and ask if we needed help. She knew the questions to ask, which made it helpful not to waste time looking at products that clearly I wasn't interested in. I am not your typical tech person, so she made it easy for me to understand more about the products and how to get better usage out of my phone. I even learned something new about my previous phone. Lol We had a great experience overall.”
“After having trouble with my phone for over a month, I went in. NICK took care of me and within 15 minutes, my phone was fixed, my outlook changed and I was on my way. Thank you NICK! You are a great asset to the company!!!”
“We had an issue with the phone and internet at our office. The service tech Jason Hardison was assigned to my service request, he arrived during the scheduled time and after some time he had us back up and running. There was another service tech that arrived to assist him, Chris Taylor. These guys did an amazing job and had great customer service skills. We appreciate you and the time you took to do the job right. Thank you!”
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“Best buy geek squad ?? wasted my time, CPR repair ?? said my tablet was too new and they couldn't repair the charging port which was the only thing wrong with it because they couldn't get the part. Ubreakifix doesn't repair tablets. Gamer EMT ??????❤️ Not only was Mike able to replace the charging port. He did it really fast. I went in around 2 yesterday afternoon and had it back by 2 today and I think he had to order the part. Not only did he do an excellent job in a very timely manner but he himself was probably one of the nicest and friendliest people I have ever done business with. I Highly recommend Gammer EMT for your needs. It was a pleasure doing business with Mike and I will be back in the future should I have another need to have something repaired.”