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June 2024 by Sonny Whitlock
Lynette was the easiest to work with, the process took less than five minutes to switch. Will recommend to everyone I know!!
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June 2024 by Candace Walker
The worst store you could possibly go to . The manager lies and also never gave me my pin and also set my address up as her own address . I don't like dealing with a liar nor do I appreciate being lied to . I didn't even want to give even 1 one star .
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May 2024 by Courtney Mitchell
There are very nice willing to help had a virus in my phone thanks guys
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May 2024 by Larry Day
My dad is 85 came in to get scams off his phone and the girls helped him . Thank you Bri and Lynette
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May 2024 by Rubén Bardales
Very nice people I don't speak alot of English
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May 2024 by Tynesha Smith
Came from the metro on Dallas because they had terrible customer service and got two amazing deals on an upgrade.
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May 2024 by Tracy Williams
Customer care is on point my favorite store
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May 2024 by Latika Graham
They always treat you like family here and have crazy deals for great phones!!!
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May 2024 by Alexis Morrison
Bri and Lynette had wonderful customer service. came in to ask a question and I left with an amazing deal on three phones with screen protectors and cases .
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May 2024 by Nikki Scannell
Bri had amazing customer service. Immediately helped me when I came into the store and gave me a free tablet treated me like family. I will continue my business here 10/10
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May 2024 by ii ss
The women here are very nice and helpful ... Finally Good people willing to help
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April 2024 by Yesi Escobar
This place have great customer service lynette is wonderful manager wish u had more like her
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April 2024 by Michael Royse
Needed to swap phones over to a new device that I wasn't sure would work with Metro! The ladies here are absolutely amazing and really helped clarify what I needed and helped me get everything set up! This location is the absolute best, I'd say even in all of NC! Check this place out for all your device needs! Thank you guys so much! I won't go anywhere else!
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April 2024 by Erica Harris
They lied. Told me I was paying to activate a new line but charged me for a tablet and told me it was free. Luckily I was able to call customer service and get the additional line removed but definitely get a receipt at this location.
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April 2024 by Meredith Kitchin
Well, I am upset with Metro right now. I would not recommend them. The Metro Store and Customer Service by phone act like they are not affiliated with each other.
They contradict each other and infact treat each other as enemies. My account was suspended yesterday after paying my bill in the store 2 days prior. And also after having 5G for a year, now they say it isn't avail in my area. I was switching my main line to a new device and they put it on my 5G. Then said I cancelled my wifi, but they did it. Then said it wasn't avail in my area when it was prepaid for 2 more weeks and 150 G
