Mattress Firm Gastonia Franklin Square is dedicated to helping customers find their best sleep every night. The store boasts a team of trained Sleep Experts® who have undergone extensive training to provide tailored solutions, including a range of mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. The store offers flexible delivery options and a 120 Night Sleep Trial® to ensure satisfaction. Reviews highlight exceptional customer service, with staff members like Nolan, Caleb, and Eliza receiving praise for their product knowledge and friendly assistance. Customers appreciated the easy decision-making process and the accommodating nature of the team, who often went the extra mile to assist with finding the right mattress. Shoppers also noted the attractive sales and bundling options available. Overall, visitors left the store feeling satisfied and excited about their purchases, ready for their new mattresses to be delivered.
Alexander and his partner where so personable, helpful in the selecting the most beneficial king size adjustable bed to help with most of the issues I've had as a Disabled War Veteran. We our very happy with the complete service of Mattress Firm. After Years of purchasing the wrong mattresses, I find that with Sales personnel... read full comment
November 2025
The service before during and especially after the sale has been nothing short of stellar ! Adam an his teams go above and beyond accommodating I send my Family and friends in! Def worth the visit !
October 2025
Adam was great! He help me get what I needed in a timely manner and reasonable price.
