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March 2024 by Cassidy Miles
Before & After- first pics are after Great Clips and the last 2 pics are after I got it fixed at a different salon. I had a terrible experience at Great Clips in Gastonia on March 8th 2024. The lady who cut my hair did not even use scissors. She hacked at my hair with a razor. I asked for long layers, a very simple request I thought. I was genuinely in shock while it was happening. I cried for almost 2 hours after. I wanted to go shopping after because it was my birthday but instead I just went home. It was a very disappointing experience. Take it from me, please spend the extra $15-20 dollars and go to an actual salon with stylist who care about the quality they put out. In all fairness, I called and the manager did offer a refund but I don’t even want to step foot in that place ever again.
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February 2024 by AnG Harris
Very nice people & affordable hair cuts that look good.
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February 2024 by Betsy Harbers
See malissa. She is great
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February 2024 by Heather Rogers
Thank you to Desiree and team. You killed it on my revenge hair cut. You got skills chick. I'm referring everyone to you.
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February 2024 by Madalyn Sullivan
The stylist who did my hair totally butchered it. I’m not sure if it’s because she couldn’t understand English well (which shouldn’t have been a problem because I brought a picture) but I asked for a wolf haircut and she basically gave me a bowl cut. I haven’t cried over a haircut in a long time, but I sure did today. The last great clips I went to was miles above this. I’m very upset.
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February 2024 by Brenda Tennant
Great cut and shaping...just
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January 2024 by Robert Pogorzelski
Desiree,,,,,you earned these 5 stars for great clips. Rarely have I seen a person with the skills you possess with scissors in hand!!!! The speed and precision which you displayed were quite remarkable,as well as a pleasant conversationalist, you are true credit to your profession and to Great Clips.....
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January 2024 by Charles Edling
Great for my son who struggles to follow directions on being still.
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January 2024 by Lisa Bowen
Went yesterday w my mom it was busy but staff worked hard I have alopecia just needed a trim Jamie cut my hair did such a good job I didn’t put my hat back on?. I can’t express how good that made me feel inside bc I have had it for 22 years and as a woman w out hair it can really cause depression ty again Jamie I’ll definitely be back????
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January 2024 by Cerena Rivera
They butchered my hair, made me feel like an inconvenience for wanting my hair shampooed, and then told me the haircut I asked for was too complicated and not to ask for it again, stylist proceeded to ask me 4 times to buy product and when I didn’t she said that was how they made commission to try and guilt me into buying something. I’ve come here for 6 months and never had any issues with any other stylist. I didn’t say anything about how bad the cut was because there was a whole lobby full of people waiting. Will update when I speak to the manager tomorrow, as I’m waiting to see the manager in person when that particular stylist isn’t there.Edit: The manager did give me my money back after seeing the pictures of my hair.
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December 2023 by Wanda Williams
I Love going to Great Clips everyone is so nice.
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December 2023 by Bob Mulholland
Use the Great Clips app to reserve your spot in the waitlist.
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November 2023 by Ray
Awful cut. Don't know if her mind was on previous cut(she'd overcharged cust.) ,don't know how to cut with scissors, or can't cut at all. Just wanted a simple cut. Looks worse than when I went in!! ****Update****: Went back the next day to see if I could get some help. There were 2 stylists on duty. I think the one who cut mine was named Megan. She had red hair, she evened up everything. Best cut I've had in quite awhile. Highly recommend!!!!
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November 2023 by Steve Gordon
Always do a great job. I like my senior price too.
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November 2023 by Juan Astorga
Always my first option to cut my hair