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January 2024 by Harley Barger
These employees need to be fired they threatened to call the police on me for asking a question about an item on the shelf, the store manager was yelling at me and threatening to get physical with me outside if I didn't leave....all because I wanted info about a items this store is ridiculous iv already called corporate and I encourage others to call them to
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January 2024 by Spooky Ghost
If I could do 0 stars I would, had to call corporate on this store for the disrespect and childish behavior of its employees and store manager, not only is the employees useless but the store is unorganized and disgusting, there's stuff everywhere and you can't get a buggy around. This store needs new employees and a corporate vist all the reviews on Google is absolutely awful
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January 2024 by Carley 5702
Absolutely nasty! Store is unorganized and disgusting, employees are so rude and don't care about thier job. I couldn't even check out cause they was all outside smoking!!!! If you don't care about your job than stay home and get unemployment. Store manager was rude when I complained about thier employees she forced me to leave and not be able to check out. I hope they all get fired I'm never coming back
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January 2024 by Max 5702
If I could give no stars I would, the way they treat customers is AWFUL!! I grabbed a penny item and didn't even know and they treated to call the police on me and forced me out the store screaming at me ill never come to this store again due to the disrespect, wasted my lunch break talking to the police ?
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November 2023 by Ashley Mullins
The manager was rude the entire time we were there then she accused my son of knocking toys down and leaving them which did not happen. Why don’t you make sure of your facts before being rude to a customer. I (THE ADULT) knocked the toy guns down on accident and I picked said guns up! SMH If you don’t want to be in customer service don’t be!!!! There’s more problems at this store I’d worry about
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October 2023 by Monica Weatherly
Hello hope all is well . I would like to make a complaint in regards to the Dollar General off of 1801 Hickory Grove rd in Gastonia 28056 . I’m not for sure who is in charge there but someone needs to hear the people and get these matters resolved. I’ve went there too many times and the store was closed early the doors locked and lights on with no explanation. The store itself is disgusting and down right dirty the shopping carts and hand held baskets look like they are never sanitized and probably never have been replaced. The floors look like they haven’t been swept or mopped in years . There is never any organization things are just haphazardly thrown everywhere , The workers don’t care and it shows . Workers there are rude and have little to no regard towards anything including customers , products , and service . The self checkout they insist on us using is barley ever in service half the time . And to be frank I’ve quit going there which doesn’t help me at all because this specific dollar general is convenient for me and many others but a lot of people including myself have watched this place go from family friendly nice and clean to rock bottom and with that being said I’ve took my business elsewhere so have others we just wish someone would actually care enough to get this store back in shape with a nice clean organized store with friendly workers and if not tear it down and replace it with something else . Thank you to whom is may concern
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October 2023 by Dani Shugart
OMG...where do I start? The store is closed half the time because no one wants to work there, it's dirty AS HELL inside, the BRAND new card machine barely works (you can count on the card machine as much as you can the ice cream machine at McDonalds), the main employee I ever see in there is rude. That nasty floor looks like it hasn't been mopped in 20 years. This one, and the ones in Cramerton, Lowell and Stanley are all the same way lately. Ugh.
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August 2023 by Nikki Ball
I live 2miles from this store & visit it frequently throughout the week. I am a disabled resident of Mount Holly & no matter what time of day/night I visit the store.. both handicap parking spaces seem to be in use. The store allows & honestly doesn't care for the handicap because these vehicles that are always occupying the specific "handicap" area spaces made jus for the disabled persons an I usually have NEVER viewed/seen a placard handicap sign inside of the vehicles nor do they have the correct tag available whilst they occupy these spaces by law! It's very upsetting to see a business break the law especially when it has comes to our communities disabled/handicap! The persons who run this store should be more attentive an stop allowing co-workers and others to jus break the law. It's so disappointing an shameful!!
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August 2023 by Harold Capien
People that work here are rude and will see you standing at check out will egnor you
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June 2023 by Carrie Klouse
They are supposed to close at 10. Yet the doors are locked at 9:30.
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May 2023 by Cerena Rivera
I’ve never had an issue in this store in the two years I’ve been living in the area. I was short on money so I came here to buy a pizza for dinner, the Jacks Pizza is advertised in the freezer as $4, and rang up on the register before tax as $4.50. Normally I don’t say anything because I can afford it, but today I was only working with $4.17 in my bank. When I brought it up I guess the “new” general manager compared to the one that was here a couple of months ago got a really nasty attitude and asked where I saw it for $4 so I told her and told her what pizza. The cashier edited the transaction to be $4 but the attitude ever since the sweet GM that was here before left is awful and even though I live right across from this location I will just go the extra bit to a different location from now on. I didn’t appreciate it being made to seem like I was just trying to get a mark down on the price, when in reality if the price is changed in the system that should have been changed on the price tag too.
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April 2023 by Cynthia Childers
This is the nastiest store y'all have in my area......Very disrespectful employees.... The stock is never put up... Employees smoking weed outside ........hoodrats running the place.....you have homeless ppl living in your front door @ this store...I could only imagine what they give him from the store for free... Customers can't use the restroom but the homeless can??? I saw him myself come out of there ..Makes no sense...music is ALWAYS WAY TO LOUD...and rap music @ that..... Was threatened today @ this store......we have to goto Cramerton Dollar General because of this.....
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April 2023 by Edward Young
Went to this dollar general for many years now and in the past year it has went down hill has homeless people sleeping in front of store pluging into the power source in front of store and the people are so rude and also the music in the store is so loud I wont be shopping at this store anymore
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April 2023 by Ronnie Flemings
Unacceptable. This store is not reliable. The store hours are unpredictable.
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February 2023 by Toby Saunders
I am reporting this store for false advertisement, they had a sale on Sundrop that ended on 01-28-23, the signs were still there on 01-29-23, I was unaware that the sale had ended until I got to the counter, at which point, the manager rudely informed me that the sale had ended and she didn't care what the sign says, she would not honor the sale price advertised. This is the last straw for me, I will not shop here ever again.
