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March 2024 by Kimberly Fisher
What is wrong with the management at this place? I was in to make a purchase this morning and watched an employee leave in tears. I dont know the situation or what was done to that poor employee but I will not shop in an establishment that treats their employees badly. I’ll go find me some used PlayStation games at a gamer store where the employees are happy and treated right. Do better.
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February 2024 by Ricky Campbell
Great tools at a blue collar price freindly staff
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February 2024 by Tavarion Jeter
Thanks a lot Yusuf very helpful
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January 2024 by Sabrina Philips
I had went in and pawned 3 rings, (What my grandmothers generation calls a "dinner" ring and an engagment ring and wedding band) - and the time of pawning said rings, I specifically told one of the workers', however at the time I did not catch their names, and I've noticed the managment does not require them to wear name tags, "DO NOT spilit the rings up. They are to be ticketed together," However - somewhere inbetween the time of the pawn and, Wednesday, January, 3rd, 2024 when I went to pick the rings up, I had noticed the dinner ring was in the showcase with by law does not meet the "30 days" reqiurement per NC laws, there were no other issues than negiliegence of a worker, and a managment that does not go behind workers, I will 100% never be coming back to buisiness here and if I ever have to give anyone pawn shop reccomedations - it certianly WILL NOT be here.
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January 2024 by Ctp3000 Price
Stoped by today 12/31/23. Was stoped by a buzzer. Who has a buzzer to enter a pawn shop. Was there to look at jewelry/ gold but turned away a left do to not being able to enter. Like really if it’s that bad you need to buzz people in just shut down… for real
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October 2023 by ACW
They don’t keep their word.
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October 2023 by S MJS
I went back to this location because I had such a great experience a few months ago. This time was completely different. An associate was on his personal phone while I was shopping and seemed uninterested in helping me. After, a second associate finished helping another customer who called the store, the second associate came over to help me, I was grateful for that. But, as I asked a question about an item I was looking at, I glanced up at him and saw he too got onto his personal phone and it took a moment for him to answer my question. I was very disappointed.They also locked the doors at some point while I was shopping, which did not feel safe. No signs were posted on the front door that it is their policy to lock doors during business hours.
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October 2023 by Patrice Wilson
They were very helpful in our time of need. Everyone there was very helpful!! I recommend 100%
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October 2023 by Moi Vall
Place sounds super sketchy!!! Only sells used electronics & u have to buy a 15 day warranty!!! No thanks
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September 2023 by Jykira Clawson
coming from charlotte wouldn’t recommend to anyone horrible customers service nasty attitudes won’t return charlotte locations are better do if you’re coming from out of town from here DON’T GO HERE
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September 2023 by Ghost P
Love em or hate em, they’re open on Sundays. That’s pretty clutch
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August 2023 by Rodney Pinckney
They treat black people bad no good service. So disrespectful we can't help we black God made us all. I will never go back.
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July 2023 by Tracy Vaughn
Great place fair prices very helpful staff
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June 2023 by Douglas Hunter
I have been there numerous times at end of month over past 6 or 7 months. Always friendly and respectful of my needs. Great place
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April 2023 by Mitchell C.
I officially will never step foot in the store again. They base everything off of some defunct logic that isnt based in the actual value of items. I took a $400 laen mower to them that had been ran only a few times, essentially a "like-new" item in pristine condition, since i had left some items there years ago and my "history" wasnt good they offered to purchase it for $60 and would give me a loan on it for $35....what? I mean i understand your in the business of taking advantage of people with poor credit and life circumstances but at the pawn shops i have historically used if something is "like-new" and you ask for a loan for less than 30% of the original purchase price that is more than reasonable and it is what the local guys do in Gastonia, for example, after getting $60 loan offers from Cash America and the the other corporate lowballer National Pawn i drove the extra few minutes to my good friends at South Gastonia Gun and Pawn and had a resonable exchange regarding the mower based on its actual value and guess what, no problem at all to obtain a loan for $125 in about 10 minutes, i waited in line that long at cash america watching the manager and another employee discuss something rather than help the multiple people standing in line, customer service is outright lacking here. I would say if you like to be ignored and treated like you don't know the value of you item and be insulted then head on over. On the other hand if you want to be treated like the business you are trying patronize actual wants you there then go local, South Gastonia Gun/,Pawn and Bobby's Pawn shop are my two top choices and that is based on years of doing business with most in town at one point or another. Becuase at the end of the day, it doesnt matter how i dress or what i didnt pickup you still made money on five years ago. What matters is the current value of the item you have to offer, it's how all the local actual Pawn shops operate especially the two I mentioned above. So do me a favor, put it to the text if you have the time to waste obtaining the lowball offers first. Otherwise go where fairness is the norm and respect is reciprocated. Not to mention you can actually get a loan that you need not a 1/2 of tank of gas regardless of what the value of the item is.....OK I'm done, for good!!! $35 loan....very similar to the max loan of ,$120 ,on a Fender American Telecaster but I didn't have a history then...so I guess it's $500 ,item you get $60, $1000 item $120, and so on, seems very fair to no one! Good luck!
