The Verizon store at 1249 US 70 Hwy W offers a friendly and helpful in-person experience for customers. Customers appreciate the knowledgeable sales consultants who assist with upgrading phones, choosing plans, and shopping for accessories. Many reviewers highlight the exceptional service provided by staff members like Peter, Tina, and Carl. Peter was praised for his friendliness, expertise, and patience, making the upgrade process smooth and enjoyable, often without increasing monthly bills. Tina received high praise for making the experience quick, easy, and entertaining with her warm and caring attitude, helping customers feel comfortable and well-informed. Carl was recognized for his kindness and willingness to help, whether it was setting up phone settings or suggesting products like wireless headphones. Customers also mention the store offers great promotions and a welcoming atmosphere, with staff going above and beyond to ensure satisfaction. Overall, this Verizon location is known for its caring staff, efficient service, and a focus on making customers feel like part of the Verizon family.
Okay. I just want to thank Carl so very much for all his assistance. And his patience was able to get Tech Support, and we resolved the issue at hand. I was totally frustrated, but he calmed my nerves, and he told me that he was going to stick through it with me. Thank you, thank you, thank you, thank you.
July 2024
Tina was absolutely wonderful. Made the experience easy, quick, and entertaining. I got everything I needed taken care of and appreciated her warm demeanor. ☺️I walked in with quite a bit of anxiety about all the options and plans - but that was no match for Tina’s effective communication, kindness, and patience.
July 2024
carl me trato bien me alludo en lo que necesito. He was a great service, great person. Which more people like him can be on Verizon store. from the bottom of my heart ? Pruciated ? .
