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November 2024 by Murat Alp
I had my windshield replacement from transparency and so far so good. First, they responded quickly to my inquiry from their website, and answered my questions clearly, their price was also good. The guys who came for the replacement was also very fast, friendly and they worked clean.
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November 2024 by Susan Pusek
Easy and fast! I got a quote within a few hours and was able to schedule the next day. They did what they said - I received a call at 9:30 am telling me the anticipated time of arrival, got a call about 30 minutes ahead and they arrived within that window. Joe and Andrew did a fantastic job replacing the windshield and delivered clear instructions for how to take care of it the next 24 hours and the warranty. Their efficiency and professionalism made it possible to get the windshield replaced within a full workday of meetings. Thanks for taking this off my list. Highly recommended!
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October 2024 by Tom Goodno
FABULOUS customer service!!! My windshield they replaced had a potential flaw that couldn't be seen unless the morning sun was directly shining on the windshield. Ronnie, the owner, was EXTREMELY nice and professional and replaced my windshield again without hesitation even when he couldn't see the flaw due to the time of day I brought him my truck. His company focuses on quality rather than quantity which is very hard to find in a company these days, and I knew I was in good hands from the time I initially called them. Look NO further if you are looking for glass work for your auto. You will NOT be disappointed!!!
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October 2024 by Bailey Magoon
Amazing service! Would recommend to everyone! They were able to help me out same day when no one else could. They are well priced, quick and super friendly! I will definitely be back if needed and will tell everyone I know to go here!
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October 2024 by Tonia Jiles
I want to thank Jo Webb and Andrew Manning for replacing the original windshield on my 2003 Infiniti M45. These guys were great! Excellent service ,very courteous and professional. My car looks the way she did before the crack. Thank you!!!
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October 2024 by lori Hess
The team was on time, professional and fast to install. Have had new windshield in for at least 6 months without any problems. Strongly recommend.
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October 2024 by Shree Boyd
The best in north Carolina them guys pulled up got the job done fast they even vacuumed my backseat got all the glass out ☺️
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October 2024 by Lee Alonzo
Very professional and quick. An overall very good experience- my windshield looks great and is well installed
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October 2024 by Lina Cabral
Replaced my windshield yesterday and from the very first interaction customer service was absolutely amazing. They were kind and upfront, will recommend to anyone!
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October 2024 by Harley Davidson
I am more than pleased with their customer focus and the professional conduct. My tint installation was perfect. Thanks for arranging my rear window replacement in my Honda, tinting it. Also Thanks for making the Jeep look killer!
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October 2024 by Chris Whaley
Awesome experience, people at Transparency Auto Glass are professional, very accommodating, they answer the phone AND MOST importantly the do what they say they will do! Thanks sooooo much for the great job you did for me!
5 ⭐️’s all the way around!
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October 2024 by R R
Amazing customer service, affordability, and expedient service
Very hard to find all three in a local business. Transparency breaks the mold — my car was broken into and, within 8 hours, it had new windows like it never even happened. They even meticulously vacuumed the broken glass out of my car! Don’t look any further than Transparency for your needs.
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September 2024 by Terry Wiley
I gave them a call and had a new windshield installed less than 24 hours later! Jace was extremely friendly and helpful, and the price was very reasonable. Dropped my car off and walked down to Full Bloom for a latte. 90 minutes later it was ready for pickup. Would highly recommend this business!
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September 2024 by bruser365
I just had the windshield replaced in my 2006 H2 Hummer. I need to commend Andrew and Joe on every aspect of my experience and interactions with them.
Great communication before arrival. Friendly and professional. Explained the process and estimated time for completion when they arrived. Once they began the replacement process they needed to open the hood of the Hummer to remove the cowl to complete the replacement. Unfortunately, I discovered the night before that the hood latch was stuck and I could not open the hood. Luckily, with the help of Andrew and Joe, we were able to work together and get the hood open. (Truly incredible considering I had spent a couple of hours the previous day trying to get it open!)
They completed the replacement, and informed me about things to avoid over the next 24 hours while adhesive cured, etc. They also informed be about the lifetime warranty.
Absolutely the best service interaction I have had with a company in years! Kudos to Transparency Auto Glass, and especially Andrew and Joe, for a great experience. It's good to know that there are still companies and employees that truly care and provide a great customer experience.
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September 2024 by Emily Brown
I cannot praise this company enough! Unfortunately I had my window smashed and broken into on my car late at night. I requested a quote from their website and Jace emailed me a quote by 8am the next morning. I was so impressed by their ability to come out and fix my window next day. The only reason they couldn’t do it the same day was because my car glass needed to be picked up later in the afternoon. The technicians arrived right on the estimated time. They did an amazing job and were able to remove all the small shattered glass from my car. I highly recommend Transparency Auto Glass. I hope I never have to have a window replaced again, but if I do I know exactly who I will be calling.
