Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering a wide selection of quality shoes for men, women, and children at value prices. The store features many nationally recognized brands and exclusive options in athletic, comfort, dress, and casual styles, ensuring that every family member can find shoes they love. Customers often appreciate the great deals, such as buy-one-get-one-half-off sales, and the availability of sizes, even those that are more obscure. The store is clean and well-stocked, with friendly and professional customer service. However, some customers note narrow aisles and limited seating, and there are occasional concerns about shoe selection for larger sizes, as well as staff turnover. Overall, Rack Room Shoes provides a positive shopping experience with a wide variety of shoes, good prices, and attentive service.
Everyone at this location was super friendly!! Helped us order a pair of shoes to get held at the Knightdale location. And helped me find the perfect running shoes!
March 2025
Really nice people, just difficultly for myself finding my size
January 2025
General positive shoe shopping experience. They had my size which is kinda obscure but they had it so that’s a plus on my experience that day. Customer service was great and very professional
