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November 2023 by Scott Haddock
Always trustworthy and prompt. That's why they're always so busy!!
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September 2023 by drew Owens
Quality Auto Service has always treated me great. They are HONEST and TRUSTWORTHY. They have serviced many of my vehicles and I would not let anybody else touch them. Fair prices and unbeatable Service. Thank you Ben.Services: Transmission
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August 2023 by Sean maher
Terrible customer service. The multiple times I have been there the guy at the front desk has an attitude. Had a rear main seal fixed that is still leaking. I’ll never go back and would not recommend this place.
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July 2023 by carmen cruz
While on our trip down to Myrtle beach (from Philadelphia) we went over some debris in the road and started losing air in our tire. I got off at the nearest exit and found this place. I pulled in, asked the gentleman at the front if he could help a lady with a flat tire and he said sure and got me in and out in 20mins. I had a full car so we all got out, walked to cvs up the street and back and the car was done! Kids thought it was like magic. We got the tire plugged for only $25. The gentlemen was actually so nice if I was a local I would definitely be back to see him. I wish I had gotten his name, but I was so stressed I didn’t even ask. But he made a stressful situation painless. Thank you so much!
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May 2023 by Mark And Lucy H.
Quality Auto has the expertise for all of your automotive needs. From oil changes to tires to emergencies like I just had-this is the only place to use. Honest,fair-you need to go there!
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November 2022 by shelby carroll
I had a headlight restoration done on my car this past week and I cant say enough great things about QAS. Before now I was struggling to see at night but now I feel like I can finally see more than two feet ahead of me! Richie was very kind and helpful and I know that I will definitely be back for all my car needs!
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August 2022 by Tessa Nicole McMillan
As a single female, finding trustworthy people to work on your car can be a challenge. I read the reviews about Quality Auto Service and decided to give them a try based on another single female who had a great experience. I'm so happy that I did! They listened when I called them and they actually worked hard to fit me in the same day because my car had broken down and I was without a car. I had the car towed there and they looked at it right away. They called to tell me the problem with the car. Turns out it was my alternator, which I had suspected. I asked them to please fix it. They got the part in right away and had it fixed and back to me the same day before they closed! My car is running now and I cannot express enough how much I appreciate these people for being so amazing and helpful! Definitely would recommend this business! Five stars for sure!Services: Electrical
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August 2022 by Jiyoung S.
Hands down, this is the best auto shop I have ever been to. They are honest, friendly & professional, and affordable. I drive 30+ miles from Durham to get my car fixed at Quality Auto Service, and I will continue to be their loyal customer. And these are the reasons why YOU should also consider them giving your business :) About 3 months ago, my AC stopped working on my 10-year-old Honda Civic when I was on a road trip. I made an emergency stop at a random auto shop to figure out what exactly was wrong. Once I figured out what the problem was and came back to Durham, I started calling multiple mechanics in the area to fix my AC. I received quotes on replacing condenser & dryer and evaporator expansion valve anywhere from $900 - $2000. After considering my finances and online reviews, I decided to go with Quality Auto Service. Not because they were on the cheaper side of the quote. It was because they were the only auto shop who told me and warned me that condenser and dryer come together and make sure no one tries to overcharge me on the two items. They were incredibly honest and did such a wonderful job on my car. To this day, my AC runs fantastic! Couple weeks ago, I had an airbag alarm came up on my car which eventually went out. Based on my mom's recommendation, I took my car to a dealership service center where they charged me $100 to diagnose and quoted me $2100 to fix my seatbelt / airbag sensors saying all 4 sensors in my car need to be replaced in order to fix the airbag alarm issue. It's not surprising I left the shop without fixing anything there... I returned to Quality Auto Service to see if they can give me a second opinion. They checked out my car with free of charge and told me that although there was a history of airbag alarm coming on, there is no issues with my airbag system, the weight sensors in my car work just fine, and I do not need to "fix" anything on my airbag system. I am so glad I found these guys - They are so honest and tell me exactly what I need to fix instead of trying to sell me unnecessary services. I will continue to come back for any car issues. I strongly recommend you give them a call to make an appointment for waiting or dropping off because they get booked up all the time!
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June 2022 by Liberty
Thank you for helping us with our GMC! We unfortunately bought a lemon and they helped us out diagnosing our failed engine!
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April 2022 by Heather Martin
I am from another state, but visit this area often. As a single female, finding trustworthy people to work on your car is risky. A friend recommended this place to me while I was in town. Richie and his crew treated me fairly and were very kind. I have traveled twice now for their service and intend to keep coming back!! And my car is driving great, haha!! ?Services: Oil change
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September 2021 by Dr. Michelle Elliott
What a little gem tucked in the Peddler’s Village! They did a great job fixing my car in no time. If you’re looking for fast, friendly, and professional service, this is the place to go. I’ll definitely be back.Service: General repairs & maintenance
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July 2021 by Lisa Pupo
Friendly staff. My son was pleased with their quick job on his mustang!
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April 2021 by Kaylee Fitzsimmons
Our car broke down on our way to vacation and we were able to pull into quality auto service. We met with Richie who was extremely kind, informative, and easy to work with. He gave up his lunch break to help my family and charged us at minimal price. We would highly recommend him and them for any car situation you may come across. Their customer service was exceptional and we are so lucky they were there to help us.Service: General repairs & maintenance
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February 2021 by Amber Surles
Very nice and honest. Walked in unclear about check engine error message. Guy that assisted me took the time to look even though he said they were booked until Tuesday. Assisted me and reminded me that it is very important to keep oil change up to date. Paying more attention to it of today !! Thank you sir
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February 2021 by Steve Csermak Jr.
I am a mechanic, no longer working in the industry. I only bring my vehicles to get serviced when I don't have the tools to do do. With that said, the owner was nice, knowledgeable and honest.
