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November 2023 by Doris Burch
I recently had one worst experience ever with Mr Tires in Garner ???? I want to start off by saying that Mr. Dale was very aggressive very unprofessional and misled and misguided with his services completely❗? I feel like They took advantage of me,because I was a female, and they felt like I didn't know anything about my car ...?? when I returned my vehicle was returned back it was in worser-shaped than before!❌ I was fortunate to get a second opinion to look at my vehicle.... He advised me that the Spark plugs we're never changed at All ? And My Connecter was Broken and never Attached back!? And also I advise the technician Mr Dale to give me back my old parts that was in my vehicle which is on my receipt and they never gave them back to me! ❗❗❗❗❗ I am Just So Disappointed? They Ripped Me Off! ???? AND I WOULD NEVER GO BACK NOR ANY OF MY FAMILY MEMBERS WILL EVER GO BACK AS WELL THEY DIDN'T DO NOTHING BUT MAKE MY CAR WORSER! ?❌❌❌ IT IS SO SAD THAT THEY GIVING ME A HARD TIME TO GIVE ME MY MONEY BACK WHEN THEY DIDN'T DO A GOOD JOB DIDN'T GIVE ME BACK MY OLD PARTS TO EVEN PROVE THAT THEY DID ANYTHING TO MY VEHICLE AND THE SPARK PLUGS LOOK SO BAD THERE'S NO WAY THEY'RE NEW AND THE VEHICLE WAS NEVER DRIVEN ANYWHERE
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November 2023 by Joshua V.H.
These guys went above and beyond after I felt cheated by a former staff member of theirs who was recently fired. My new regulars. 100% Recommend
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September 2023 by Alex Averell
Javier was incredibly helpful and maintained intergrity in finding me the most cost-effective, appropriate deal.
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September 2023 by Leanna Keefe
I just moved here in May, finding a new car shop can be stressful. Matt Hart was awesome and honest. Which is hard to come by in the car mechanic business especially being a women. Definitely my go to car shop!
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August 2023 by Lwortham Lynne Wortham
I have taken my car to Mr. tire in Garner on Highway 70 for four years. I was told by the Mitsubishi dealer I needed brakes. So I took my car to Mr. tire and had rear brakes put on. Mechanic told me I needed to get front brakes very soon because they were bad. Three weeks later I took my car back for front brakes and was told I didn’t need brakes. The irony of the situation is the same mechanic. They told me I needed brakes is the same mechanic. They told me I didn’t need brakes. Buyer beware.
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July 2023 by Yomo W.
Not the type of service I expected. I wish I had done my research. One woman said " service hasn't been the same since the old staff left." That was the hint.
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July 2023 by Daniel Simmons
These guys are a little above the average quick lube, and tire shop. They're really attentive, give good feedback to the customer, and they'll have you in & out pretty reasonably depending on their workload that day. I use MR. Tire for my general upkeep to my service truck at work, they do a great job itemizing everything they do, and thats really helped with my maintenance log.
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June 2023 by Harry Ball
Overbooked appointment time. Had to wait almost an hour before getting started. Needed lug nuts; did not give me a choice of which lug nuts to purchased. Also charged labor to install lug nuts; however should have been included in tire install (had to put lug nuts back on anyway.
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June 2023 by Kevin Murphy
Quick patch on a flat with no upsells.Friendly service and fair pricing.Took care of me same day on a walk-in.
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May 2023 by Dannielle Stahl
They were so lovely to work with. They installed my 2 tires that I had delivered to their locations. They were very knowledgeable and super friendly. My only complaint was the TPMS service light came on a few minutes after I left the store. So it will have to be reprogrammed again
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May 2023 by Nathan Kromel
HIGHLY recommend going elsewhere for break replacement. Got my front brakes and rotors replaced at this location on April 11th 2023 and had to drive to Cherokee NC the next morning. On my way down the mountain, I noticed a weird loud noise coming from my front driver side tire and pulled over to find my break caliper had fallen off. Luckily their was a shop close by to fix their negligent mistake. When I got back into Garner, I went to the store to let them know what happened and ask for a refund and they brushed it off as if it wasn't a big deal and told me to call their 800 number. I spoke with Michelle Goldseth, and she seemed to care less than the store front. We are now into May, and I have gotten zero response from them on reimbursing the cost to fix their mistake and for fixing my scratched rim. If you care about you safety, I would use another tire company for your vehicle maintenance.
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May 2023 by Cliffton T
$91 oil change yikes. That's not even the worse part they wanted $550 all in for rotors and an air filter. Needless to say I went home and did the brakes and air filter for less than 100$. When you see someone and they have a possible issue I get it tell them but the up charge is insane. Needless to say I'm no longer doing business with Mr. Tire.
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April 2023 by Social Buttafly
Great business here, these mechanics are honest, hardworking,and reliable. I'm glad they have been taking care of my car now for 4 yrs. Thanks Mr Tire!
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February 2023 by Kiara Manuel
I hate this location, I only go when necessary. This past time they forgot to put my oil cap back causing my check engine light to come on, oil to freaking spill all in my undercarriage and engine etc! I knew it was their fault! As soon as I left my check engine light came on a day later. $430 in all to get it cleaned!
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February 2023 by Max Mooneyham
2nd visit. Same service as 1st time: excellent.Work best if you have an appointment, but will "work in" for emergency situations.
