Mobile Phone Accessories in Garner, NC

“went in with a dead phone. owners friend was covering a shift. but he was helpful and got me squared away. not time friendly, but with such tedious work, its to be expected. great professional and clean work.”

“Okay. I just want to thank Carl so very much for all his assistance. And his patience was able to get Tech Support, and we resolved the issue at hand. I was totally frustrated, but he calmed my nerves, and he told me that he was going to stick through it with me. Thank you, thank you, thank you, thank you.”

“This is a long review but in order to explain the reasoning with the 5 stars takes a good explanation.

Overall, one of the BEST experiences with any customer service we've ever had. Omar is absolutely the best. I came in just to pay the bill and get a couple of lines removed from the account. He explained to me that I'd have to contact Verizon customer service to get those lines removed. I asked him about increasing our data plan cause we had the 2GB plan. He explained to me the new plans and then asked if I wanted to upgrade. Long story short (LSS), I left with a new phone, a smart watch and a new tablet (for my husband) with all the necessities needed. Due to my husband's work schedule, we had to come back the following Thursday to pick up the tablet due to it having to be ordered. Again, LSS, my husband left with a new phone and he ordered a new smart watch, too! It took a few days to get everything completed but Omar never seemed irritated/annoyed with us and our schedules to complete the whole transaction. We've been with Verizon for about 15 years now and during that time, we've encountered a handful of employees that we found to be the best. But, unfortunately they leave the store for other opportunities/reasons. My husband told this to Omar and asked if he was going to be there the next time we might need him. Omar replied he's been with the company for 5 years and doesn't plan on going anywhere, anytime! My husband and I both feel with employees like Omar, we will never switch to another mobile provider. Again, Omar is THE BEST!!!”

“The service and attention is very good, the person Angie was very kind and attentive, she explained everything as it should be, she took enough time to clarify all doubts. Thank’s”

“I like the coverage and affordable plans Cricket Wireless provides. Been here and have had a wonderful time being assisted by the gentleman working there. Would recommend.”