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“Every time my husband and I go to this location we have the best experience . The man and lady that work there are exceptional, they deserve a raise by how they sell products and are very positive and are great at providing information about products ans what is best. They are the best Thank you 10x”
“The place was clean the staff was friendly and knowledgeable. They had a little bit of everything so whatever you're into they have it and if the don't they'll direct you to where you can find it,”
“A knowledgeable friend provided me with this company as a possible purchaser of my coins. The experience was excellent. The value of each coin was explained professionally.”
“Been a few years since I went in to look at comics and this place is still great. I love that the staff like to talk shop and engage with their customers. This is the classic comicbook shop every city should have.Thanks for all your help today.”
“Very helpful staff, friendly environment. When raccoon feels like visiting, he adds a level of welcoming to the store as he lays in the middle of the floor Watching you with idle curiosity. Good prices, fun place to sit when I've nothing to do.”
“We went for our first time today and had a pleasant experience. Loved the smell of the shop too. The candle scents are amazing. Great choice of manga, snacks and cosplay costumes.”
“Employees were friendly and helpful. We traded in an older Switch for a Switch OLED and they were very accommodating of us staying to do the system transfer before handing over the old Switch and leaving.”
“I'd like to take a moment to recognize and thank Lacee from your Cary Crossroads Custom Framing Department for her excellence in true - active - actual customer SERVICE. I went to pick up my framed art this past weekend only to find that for some unknown reason, the metal plaque was mounted to the middle of my artwork. When I placed the order for the plaque, we talked about whether or not it would fit on the outside of the frame, or centered on the glass on the outside or centered at the bottom of the mat inside the frame, never did we discuss mounting it on the artwork. So when I opened the package to check your work before leaving, my heart sunk. Michaels has demonstrated total lack of care or concern. I didn't know what to say... Lacee and new employee, Kim, both reacted as professionally as possible with surprise to see the plaque mounted on my actual artwork. THANKFULLY, I had printed a photo that was easily re-printable. Not free, but easily reprintable. Thankfully, we're not talking about a priceless piece of art. If it had been, based on the disservice I'd experienced, it would not be surprising.
Lacee is an exceptionally attentive, kind, professional and capable employee - who clearly demonstrates real pride in doing good work. I sincerely hope that she is acknowledged for her customer service excellence. She listened to me calmly and patiently (as did Kim) and offered me reasonable solutions. My re-ordered custom mounted plaque framed piece was correct / to my satisfaction now. Kudos and sincere thanks to Lacee, Kim (new employee) and Omen.”
“One of my favorite places to buy my art supplies. You can find things for beginners through professional level artists.
They also have some neat side items like cups, baskets, etc.
I wish they would have one in my town!”
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“Great first time experience. Staff were more than helpful, escorting me through the store.I'm not a crafter but I was impressed with the store and will return soon.I needed bags for my first time making Valentine's Day Baskets”