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“We were not customers with Verizon but had been having issues with our provider so made an appointment at the Verizon store in Fuquay. From the moment we walked in we were treated very professionally. Bert walked us through different plan options for our cell phone phones and mobile hotspot. He and Briana were amazing and helped us with all our needs. We are now very happy customers with Verizon thanks to Bert & Briana!! They were both very professional, patient and helpful.”
“Oh my God! I was having a problem with my phone for weeks and the gentleman stayed with me on the phone with customer service until they fixed it. He even put on a new screen protector for me!!”
“We just went to this store this evening. Anita and Mahim worked tirelessly to not only give us a phenomenal deal on our 4 phones and two watches, but also worked with our previous provider on technical issues that were out of their control. They worked hours after closing, with stellar customer service that is hard to find these days. Our family would highly recommend the store and we are glad that we chose this carrier! They were kind, considerate, and patient throughout the duration. It was much appreciated!”
“Signing up was easy, cancelling (because of moving to a place they don't service yet) was super easy, the customer service was incredible, and even though Ting is faster and way more reliable than Spectrum, it was still cheaper. I'd absolutely get Ting again if they expand into my new area.”
“Candis helped us get our internet set up for our new home and set me and my fiancé up with new phones!!! She was AWESOME!!!! Not only great customer service but a phenomenal personality!!! We will definitely be back to this store!!”
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“No wait when I arrived first thing in the morning. Employee was helpful but didn't seem too enthusiastic or passionate about his job. No issues this visit, but other times the wait time is crazy.”