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“All staff are very friendly, helpful, and customer focused. However, the store is not usually well stocked, and they are always out of stock that's on sale.”
“What a difference. I stopped going there because it was always closed and/or open but dirty. They had empty shelves and cluttered walk ways with employees who you either couldn’t find, when you did they had bad attitudes and were too busy with their phones to care. That was 2 months ago.I tried stopping in yesterday and it was 80 percent better in the store. Shelves have things on them. It was visibly cleaner BUT the attitude of the employees is 200 percent better. I was greeted at the door with a hello and smile. I needed help and got it (with a smile). It was so different, I had to ask. NEW management!! Finally, someone is listening. Yesterday, I meet Amanda (new manager) and Patricia; welcome to Fuquay and please don’t leave. These two were buzzing around the store stocking shelves and help customers and joking around again with such a positive attitude it was refreshing. Thank you and please don’t leave.”
Discount Stores
Discount Stores
Discount Stores
“Very nice staff members. One helped me find my curling iron then was helpful when he checked me out. I will come back because it had more stuff than other Big Lots I have been to.
Update: every time I come recently I get the kid with glasses. So polite with great customer service skills. Knows where everything is in the store.”