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January 2024 by Seth Ayscue
Said there was an “animal interference” when it was time to drop my package off but all my regular mail made it into the mailbox just fine I was sitting in the porch at the time as well. There was no animal.
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December 2023 by Theodore Jackson
They do not care and they lie. I have not been receiving my forwarded mail and even AFTER I called and they confirmed a package would be forwarded they sent it back the sender the same day. They are doing NOTHING at this location and need to be fired.
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October 2023 by Jacqui Murphy
I have had great service both in the post office and especially from my carrier bringing and delivering my mail at home!I was at the post office today. Please replace the American flag at the post office! It is not respectful to our country in its current condition!!
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February 2023 by Quinton Gray
Locked the doors 4 minutes early, saying "I don't go by your clock". While I'm looking at the WORLD CLOCK and my atomic watch, that are correct. I've had consistently bad service at this location. Don't waste your time here.
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February 2023 by ShoryuQuinn
Locked the doors 4 minutes early, saying "I don't go by your clock". While I'm looking at the WORLD CLOCK and my atomic watch, that are correct. I've had consistently bad service at this location. Don't waste your time here.
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January 2023 by Maria R.
Visited this location as I was in the area I am usually in the Wake Forest location because they have a self-serve kiosk which is convenient. I avoid the employees at the counters since they are almost never pleasant. I was just driving by on my way back to the WFPO when I came across this location. Figured I'd give it a try. I walked in. It is a very, very small post office. Slow which was really nice! The clerk's name was Mary. She didn't even so much as greet me even after I said hello. Instead, she huffed and puffed as I was trying to send out a couple of boxes. There was no one waiting and she rushed me through the whole process. I wanted to say something but was afraid she would take it out on my packages. I couldn't believe her attitude but then again, it is the post office so I wasn't really all that surprised!!
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September 2022 by Nichelle Yarborough
I dislike Franklin County Postal Service they feel like their drivers cannot make mistakes and then they don’t have to answer to what they did with your mail….
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April 2022 by Spenser Quade
Drove all the way out here only to be greeted by a makeshift sign informing people they would be closed until 2pm. I arrived at noon, so no clue why they would close for 2 hours during a peak time. There were several other unhappy folks outside as well. Guess I'll have to send off my documents another day...
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April 2022 by Lizbeth Sanchez
Rude customer service , ask why I'm wearing a mask and that we should not use them anymore. You don’t know if I have a condition or something it’s my decision please respect my decision as I respect yours ..
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January 2021 by T T
Tracking said the package left the Franklinton PO at 7:10 in the morning and would be delivered by 7:00pm. Received a notice that stated "we attempted to deliver your package on November 27 at 6:56pm but could not access the delivery location."The "delivery location" is a mailbox at the end of my driveway that was totally accessible. On the day the package was supposed to be delivered, none of my neighbors in my culdesac, including myself, received mail.Also, a package from Amazon was reported as being delivered by the USPS at 7:10 pm but it wasn't.This is not the first time that a package was supposed to be delivered by the USPS, but wasn't. I will file a complaint with the Postal Inspector General to see if the delivery issues can be resolved.
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December 2020 by Tim T
Tracking said the package left the Franklinton PO at 7:10 in the morning and would be delivered by 7:00pm. Received a notice that stated "we attempted to deliver your package on November 27 at 6:56pm but could not access the delivery location."The "delivery location" is a mailbox at the end of my driveway that was totally accessible. On the day the package was supposed to be delivered, none of my neighbors in my culdesac, including myself, received mail.Also, a package from Amazon was reported as being delivered by the USPS at 7:10 pm but it wasn't.This is not the first time that a package was supposed to be delivered by the USPS, but wasn't. I will file a complaint with the Postal Inspector General to see if the delivery issues can be resolved.
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August 2018 by Seth
Great place
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April 2017 by Sr
Terrible service. They almost never answer the phone. Their constantly leaving counter causing people to wait longer then needed. Really wish there was an alternate one i could go to. They tend to be extra attentive to their white customer's, when they are not off wondering around and eating.
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April 2017 by john black
Friendly people, and they know their business. I've been a customer for years and have rarely had anything go wrong with the service.
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August 2016 by Jamie Potts
Every package that comes to my house is lost. No one can tell me anything about my mail...call them or call back its insane!!!!!!!
