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October 2024 by Bill Schultze
I had my 10,000 mile service recently and was pleasantly not surprised at the service and friendliness of the staff. Doesn't matter who is at the desk I am always greeted by name and welcomed back like a old friend. Kinda like the old "Cheers" show on TV. Aside from that I always know that my truck will be taken care of completely and if anything needs attention or will in the future Tyler, David, or Rick will let me know. It's kind of like having a trusted family physician. You get what you pay for. If you get a $30 oil change that's all you get, you're oil changed. If you want you car "serviced" and taken care of go to New Life!
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September 2024 by Cissy Walters
Excellent service always treated like family. Love New Life Automotive
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September 2024 by Md Mirajul Islam
They fixed by airbag sign ON. I liked their service.
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September 2024 by Paul
Honest and very reasonable crew. Thank you for diagnosing my 08 Enclave
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September 2024 by Sean Price
Service was fast and the staff was very friendly
I think they do a very thorough job and they care about the customers needs
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September 2024 by Kelly Bennett
They worked me in immediately. Very good communication. Very knowledgeable. Will take my truck back there if I have problems
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September 2024 by Glen Robinson
The customer service was excellent friendly and answered any questions that I had. I was certainly use them again for any needs for my car being serviced.
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September 2024 by Delivered Car Care
These guys are sharp and reliable. Love these guys!
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September 2024 by Don Patten
I lost my brakes coming down town hill in Franklin and was lucky enough to get my old car stopped in front of their shop. The brake line had ruptured. They fit me in, found the parts, and fixed the problem, and I was on my way within hours. These guys are very professional and know what they’re doing. I couldn’t recommend them more highly.
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September 2024 by Brandon Stark
I've used this shop about four times in the last few months for different cars and different issues. The owner Tyler has always been easy to work with and accommodating getting the cars on his schedule. I'm happy with all the worked performed. The shop is clean, professionally run, and the pricing is fair. I highly recommend them.
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September 2024 by David d
I had my alignment checked at a *different* auto shop, where I was told my car had problems and needed about $700 in work done. I was suspicious, so I came to New Life because of good experiences I've had here in the past. Before they started the work, I didn't tell them about what the other shop said. New Life checked my alignment, everything was within spec, nothing additional needed, and for $37, I was out the door and done. Compare that to the other shop who was ready to take over $700 from me (I have had that problem with several other auto shops in the area). Other notes on New Life: I was able to get my appointment super fast, their online appointment booking system is a breeze, they started work at the exact appointment time (even on a Friday afternoon), their office/lounge is nice, and everyone I've dealt with there is super nice. And, if you need to kill time while they work, there are reasonable places to eat and/or stroll around within a short walk.
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September 2024 by Dewayne Pruett
Thank you New Life for keeping my car on the road you did a great job on the 100k services and tune up runs like new again.
Update ::::4th vehicle to this location better quality service then dealership would recommend service to all my friends and family.
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September 2024 by Ray Gauthier
Everyone was very pleasant and their explanations on what had to be done to fix my truck were very clear! They were very thorough in the work they did to replace the lifters on my 2019 Silverado and I couldn’t be more pleased with the results. I would definitely recommend these guys for anyone’s automotive needs!
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September 2024 by Chip W
For several years Ambassador Automotive has been the exclusive maintainer and repair facility for our two motor vehicles. When I learned that they had sold out to
New Life Automotive I was unsure if I wanted to use their services. However, since I learned that Van Kulish joined them from Ambassador I decided to give them a try.
I am glad I did. In addition to Van’s usual great support I found the NLA owners Tyler and Deanne Watchorn to be very personable and committed to providing quality service at a reasonable price.
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August 2024 by Paul Vasky
Avoid this place!