-
September 2024 by Randy Deweese
Great store and best service! Candy is always friendly and helpful!
Quick checkout always!
-
September 2024 by Stephanie Deweese
The store has fantastic employees. One especially Candy I had hurt my leg and she came out to help me put gas in my car . I cant say enough about Candy and the staff.
-
August 2024 by Joshua Gurtler
Cool little gas station in a good location in franklin.
-
July 2024 by LemonFeather Designs
Jennifer is awesome! She’s always so helpful and friendly. People can be very rude but she’s always smiling!! Thank Yoi for helping me start my day!!!
-
July 2024 by Adam Abraham
Every employee here is top notch, and will go above and beyond for your gas station/c-store needs. I'd like to give a special shout out to Rob, who is always awesome. He came to my aid tonight when he noticed me struggling to reach my oil cap that had fallen into my engine compartment. He, being much taller than I, retrieved it for me and even refused a soda when I offered to buy him one. Thank you Rob!
-
July 2024 by D. P. Trippy
This place is so skibidi and the pizza is very sigma. The bathrooms are not the vibe. There was beard hairs on the urinal so that wasn't very sigma whoever did that. -100 arua right there
-
June 2024 by DiAnne Weed
I always have a good experience in there I have lived here in Franklin since 1985 but today I had Jennifer A wait on me and what a pleasure she is!!!!
-
May 2024 by Adriana Montejo Ruiz
Very good attention
-
February 2024 by Greg Welch
Check out counters are so cluttered now there is barely any room to put down your items. Rewards system is suspiciously constantly down preventing accumulating points for purchases. This delays checkout 3 out of my last 4 visits. Also register and credit card machines go down regularly exacerbating already slow checkouts. I noticed the attendant at the food area constantly standing around seems they could put a cash register there also for food only purchases. Shift change late afternoon is a nightmare for customers, avoid visiting then. Ice in soda machine has horrible taste you would never detect if drinking soda. Several requests to staff are to no avail, a simple filter or periodic bin clean out would probably fix this. Lottery process is very very slow, the cashiers must tediously staple tickets one at a time. Would be a help to add a lottery kiosk to free up employees and allow smoother check out traffic. Also they constantly pull one of two cashiers to stock items leading to increased checkout times, so if you see pumps and parking full drive to another gas station and save yourself a 10min minimum wait for checkout. Cashiers are also forced to try to sell you on sale items pulled on the counter again increasing check out time. Great location (except for traffic light problems below) and good selection makes this probably the best stop in town, maybe they could pick up customers and reduce check out times if they would address these nagging problems. On a related topic, Another big reason I hate stopping here is nearly every visit there are low class locals who insist on burning rubber at adjacent 4 way intersection, of course these people have no mufflers and the sound is very unpleasant. Franklin police seem complacent or powerless to ticket for speeding or noise ordinance in the heart of town when this could be a huge money maker for the town. Please share this problem hot spot manager and locals. I frequently don't stop at hot spot because of this in the late afternoon when traffic is highest. It would help draw more customers if kids weren't constantly assaulting customers with +130db full acceleration exhaust noise at the green light, no fuel customer enjoys this. Franklin could make thousands of dollars a day if they would address this instead of exclusively setting up speed traps at schools and on bypass. Listen for the pedal to the metal assault and like this review if you get the noise assault, and complain to the mgr
-
February 2024 by Don Van Meter
I love going to Hot Spot for the reasonably priced gas and snacks. And Nelson Metcalf is always so helpful any time I have a question. He calls me by name and always makes me feel welcome. Best Gas Station in town!
-
January 2024 by sarah hesselbirg
The whole crew is awesome always really nice.
-
December 2023 by Nicholas Derouchie
This is worthy of 2.5 but I don't round up.Some great staff. Some not so great staff. Typical of anywhere these days. Clean environment. One of the lowest prices in town for gasoline. Great rewards system. Just need to truly clean up the druggies that frequent the location. Also what's with the kitchen constantly being out of food that customers would like to order? Also, Don't expect a job at hotspot if you are even remotely related to anyone other than the manager. Nepotism is high here.All in all your typical local convenience store. Nothing special here.
-
November 2023 by Wilton J.
Best gas station coffee and craft beer selection west of Asheville. It's hard to beat this centrally located convenience store for beer, seltzer, sodas and snacks. I recommend the THC sparkling water brand Zoltann for a guilt free beer alternative.
-
November 2023 by Miguel Lopez
Will not be putting any more of my money in this store
-
October 2023 by Courtney Anne
Needs another register in there two just isn’t enough when your one of three 24 hour stores in our small town
