The Verizon store in Forest City offers a range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and professional staff who are patient with all customers, including seniors. The team is known for providing great customer service, helping with device activations, upgrades, and troubleshooting issues. Staff members like Kat, Alexis, Shelby, Dalvin, and Shawn are highly praised for their helpfulness, efficiency, and dedication. The store also provides convenient options for online orders, including free 2-day shipping, in-store pickup, and same-day delivery where available. Customers highlight the store’s quick service, attentive staff, and willingness to go above and beyond to assist with device needs and support. Overall, the store is recommended for anyone seeking reliable service and knowledgeable staff to help with their Verizon products and services.
Probably the best experience I've had in any cellphone store. Very helpful and polite staff that took care of me.
June 2025
Tyler was very helpful, knowledgeable and made the process go smoothly. I would recommend this store especially Tyler by name!
March 2025
Kat was amazing at helping me find a new phone! We upgraded my services and even saved me money with adding Hulu. Shes an amazing salesperson and a great asset to that store.
