“I had to withdraw a large amount and they didn't have as much 10$ bills as I wanted but they helped get them at a timely I also want to include that this bank is very clean and professional”
“Top of the line Bank as far as I'm concerned. The tellers always greet you with a smile and hello, and remembers you name which makes it always a personal transaction. The offers were also helpful in getting me connected with Zelle, hands on walk through.”
“We don't usually do banking inside but I had a problem with Verizon double charging 2 ACCTS! I came into this local branch to see if I could get some help with it since it was almost $300!!Met a young lady who came out from behind the counter who asked what the problem was and was very sweet & understanding ,said for me to watch my acct for the refund and if any problems to call her and she would take care of it.This was the 2nd time we ever had a problem and they were very good to say they would help out. Been a customer for many years before moving here so I like that they treat you great when your new coming in. Over all it worked out fine, I did call the bank to talk to her and ended up talking to someone else who was very nice. I like wells Fargo over other banks I've tried in the past.”
“We don't usually do banking inside but I had a problem with Verizon double charging 2 ACCTS! I came into this local branch to see if I could get some help with it since it was almost $300!!Met a young lady who came out from behind the counter who asked what the problem was and was very sweet & understanding ,said for me to watch my acct for the refund and if any problems to call her and she would take care of it.This was the 2nd time we ever had a problem and they were very good to say they would help out. Been a customer for many years before moving here so I like that they treat you great when your new coming in. Over all it worked out fine, I did call the bank to talk to her and ended up talking to someone else who was very nice. I like wells Fargo over other banks I've tried in the past.”
“Love Woodforest. I left my debit card at home in a different city and Ryan was so nice the entire time. Both of the other tellers were also really professional and going out of their way for the other people as well. There’s just something so refreshing about genuinely happy/nice people. I look forward to doing business with them in the future.”
“Phenomenal service! I was there today, from 3:30 to 4:00, getting a basic checking account. Kathy was above and beyond polite and helpful, very informative, and helped me get some ideas for rebuilding my credit. Ive never felt so taken care of in a bank, truist has my business from here out!”
“Top notch credit union, I have a couple of CDs and a money market savings account with them. The forest city branch have friendly staff members that are very knowledgeable.”