9:30 AM - 4:00 PM
330 W Main St, Forest City“We don't usually do banking inside but I had a problem with Verizon double charging 2 ACCTS! I came into this local branch to see if I could get some help with it since it was almost $300!! Met a young lady who came out from behind the counter who asked what the problem was and was very sweet & understanding ,said for me to watch my acct for the refund and if any problems to call her and she would take care of it. This was the 2nd time we ever had a problem and they were very good to say they would help out. Been a customer for many years before moving here so I like that they treat you great when your new coming in. Over all it worked out fine, I did call the bank to talk to her and ended up talking to someone else who was very nice. I like wells Fargo over other banks I've tried in the past.”
“Gilbert is a wonderful, highly professional and yet still personable man you knows what he's doing, has the connections, and knows how to get the job done no matter how simple or complex your financial situation. Excellent advisor! I always ask him for financial guidance and he's been a great teacher throughout the years.”
9:30 AM - 4:00 PM
137 Charlotte Rd, Rutherfordton“Top of the line Bank as far as I'm concerned. The tellers always greet you with a smile and hello, and remembers you name which makes it always a personal transaction. The offers were also helpful in getting me connected with Zelle, hands on walk through.”
“Never have I ever looked forward to banking! Brooke and her staff are sincerely amazing. They answer all questions without attitude or being rude. They have helped me raise my credit score quickly and are helping me get things in order to buy my first home. There isn't enough good that can be said. Katie is so amazingly helpful and the cashiers are so friendly. They remember you, they ask how things are (and generally care), give your pets treats in the drive through. Haven't yet had a bad moment since I started banking with them.”
“Christy and Gilbert really are something extraordinary! We have been clients of theirs for over 4 years now and they handle all of our taxes for our business/personal accounts.What I love most about their business is Christy’s kindness, compassion, and dedication to her client’s experience. We feel more like “old friends” when meeting with her than “just another customer” and that is so important. She practices active listening, remembers things we mentioned about our kids over the years, and has encouraged us to focus about our long term goals of being debt free. She is honest and truthful in her work and her recommendations.She has changed our lives by chance and I am so grateful our paths have crossed!”