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September 2024 by Emma LaValley
Worley Automotive is the BEST automotive shop in the area! I have the story to prove it....
The day before I was supposed to leave on a vacation to Belize my car's "All Wheel Drive" (AWD) light came on. I knew I had to get this checked before driving to the Charlotte Airport, so I began calling different shops, and A&D Garage had an opening that day. After a 2-hour wait I was told that my car's differential was completely shot, new parts needed to be ordered, and it was unsafe to drive home. For context- I'm a recent college graduate with no car knowledge- but even I knew this wasn't right. I asked for my keys, drove home and was later given a quote of $2,800 dollars to "fix" the issue. A total SCAM!
This is where the story takes a happy turn :) I live just down the street from Worley Automotive and after their incredible service I will be a lifelong customer. Worley Automotive not only properly diagnosed my car but they picked it up from my apartment and fixed it while I was on vacation. That way it would be ready by the time I got back! If that's not the most exceptional customer service I don't know what is. In addition to being incredibly kind, Dennis and the rest of the staff are extremely experienced and transparent- which is a rare find in the automotive industry. Unlike A&D Garage, Dennis had the knowledge, expertise and integrity to assess and fix my car. The total was $350. I truly can't thank them enough! If you live anywhere near the area you will never find a more trustworthy place to take your car than Worley Automotive.
Thank you again so much Dennis!
~Emma (from Franklin Farm Rd)
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June 2024 by Erin Youngblood
Knowledgeable and excellent owner!
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May 2024 by James Jackson
Great work at a great deal. I would recommend to anyone I know because they are just good honest people
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April 2024 by Mark Weizel
Very good and very reasonable at what they do
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April 2024 by Janet Greene-Woodard
Love DJ and his wife ❤
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February 2024 by Travis Burleson
I recommend this shop for all your automotive needs. Full service shop. A+ DJ is an amazing soul. That truly cares about you and not just emptying your pocket. Hard to find family and church values in a business anymore. And glad I found Worley Automotoive
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January 2024 by Chip Feazell
Always professional friendly and reasonable!
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September 2023 by arock wilson
Best shop in Asheville
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September 2023 by Raya Nitai
Worley is no nonsense.
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September 2023 by ZOFIA DOG
Top notch
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August 2023 by Stan
I took my 07 GMC Yukon to Worleys for lifter replacement which requires the cylinder heads to be removed. The book says about 12 hours labor. There were also parts that are recommended replacement such as head bolts which I supplied ALL the parts. The head bolts were not replaced. Also a water pump was replaced and leaked before I drove the truck twenty miles. After a 125$ tow truck bill back to the shop...they stated I gave them a defective water pump saying the weep hole was leaking. This particular pump does not have a weep hole.I discovered a stripped water pump bolt as the problem. Yes it can happen I understand. But as a mechanic by trade for over 40 years I would have never released a vehicle without first insuring the work was correct by doing a test drive and being honest with my customers. A transmission service and engine oil change was suppose to be done..Parts and oil was also supplied...these oil changes were not done. All the supplied parts that were not installed nor they returned to me. Also they broke a tire pressure sensor while changing tires that I was billed for. Actually..I couldnt tell you what I was charged for...I never received an actual bill. I paid 2800$ for some shade tree work and ended up doing some of the work myself...which I should have done in the first place! Sorry guys you wont get another dime from me.
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July 2023 by sandy rosinski
Excellent service in a timely manner. Staff is very helpful and friendly. Repairs are *****!Services: Tires
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June 2023 by smythe wilkie
This is the best and most reliable repair shop I have ever found. It is family-owned and operated from the front desk to the shop. I love the work ethic and superb mechanical knowledge Dennis Sr has instilled in his children and employees. Though I have since moved, I travel across town to continue having my cars serviced there. I have highly recommended them to extended family and friends to rave reviews from them all. Be prepared to probably be greeted by name on your second of hopefully many visits as the years pass.Services: Transmission
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May 2023 by Ryan W.
They are honest and as far as mechanics go that is rare. They won't try to take advantage of you and everyone is kind and knowledgeable. I took my car in for 60,000 mile service and they went by my checklist guide, above and beyond. Printed out for me everything they checked for my peace of mind and my car is running so good (I hadn't realized it was running poorly). They did a lot of work for an unbelievable price and compared to the Toyota dealership... I trust the quality of the work so much more. I live in Georgia and come here when I visit my family. Grateful to have found them
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March 2023 by Gigi
Great place !!Friendly employees and quick getting the job done.
