“YESTERDAY, MATT CAME OUT TO I-26 WIDENING JOBSITE TO REPAIR FLAT TIRE ON MY MOTORGRADER. FIRST CLASS GENTLEMAN, KNOWLEDGEABLE, WITH MANY YEARS EXPERIENCE. MATT WILL DO ALL MY TIRE REPAIR FRON NOW ON. GREAT JOB MATT
THE GRADERMAN”
“Worley Automotive is the BEST automotive shop in the area! I have the story to prove it....
The day before I was supposed to leave on a vacation to Belize my car's "All Wheel Drive" (AWD) light came on. I knew I had to get this checked before driving to the Charlotte Airport, so I began calling different shops, and A&D Garage had an opening that day. After a 2-hour wait I was told that my car's differential was completely shot, new parts needed to be ordered, and it was unsafe to drive home. For context- I'm a recent college graduate with no car knowledge- but even I knew this wasn't right. I asked for my keys, drove home and was later given a quote of $2,800 dollars to "fix" the issue. A total SCAM!
This is where the story takes a happy turn :) I live just down the street from Worley Automotive and after their incredible service I will be a lifelong customer. Worley Automotive not only properly diagnosed my car but they picked it up from my apartment and fixed it while I was on vacation. That way it would be ready by the time I got back! If that's not the most exceptional customer service I don't know what is. In addition to being incredibly kind, Dennis and the rest of the staff are extremely experienced and transparent- which is a rare find in the automotive industry. Unlike A&D Garage, Dennis had the knowledge, expertise and integrity to assess and fix my car. The total was $350. I truly can't thank them enough! If you live anywhere near the area you will never find a more trustworthy place to take your car than Worley Automotive.
Thank you again so much Dennis!
~Emma (from Franklin Farm Rd)”
“Got my dump truck’s federal DOT inspection here, fast friendly service! Went above and beyond to help me figure out an issue with my truck.. another shop installed new tires on truck, and as soon as I left I noticed when I got to 40mph the truck started hopping/bouncing.. they tried to fix it with Balance beads, but that didn’t work. They said they didn’t know what else they can do for me. And that was frustrating because I just spent over $4000 on new tires and the truck drove worse than ever. Before the new tires, it was smooth as could be. I mention that at Snider fleet solutions and they were very helpful and trying to help me figure out what it is. I’m planning on taking my truck back there in the next week to let them fix the issue. The other shop just wasn’t equipped for big trucks like that, and they didn’t have the equipment like Snider does. So I’m anxious to get my truck back there and get it running smooth again.”
“This guy killed it. Great job. Great service. Fair price. I’ve had wheels repaired a number of times, in different places, around the country and Asheville Rim has been the best, so far. I’ve paid more and I’ve paid less but he did the job right for somewhere in the middle. That’s how business should be done. Saved me about 2/3 of the cost of a new wheel. If a new matching wheel had been in the mid to low $300 range I probably would’ve done that. A new factory Ford wheel for my vehicle would be more than $500 shipped with the mount and balance. We also had a fun geeky conversation about wheel tolerances and construction methods. I enjoy that stuff.”